Certified Medical Assistant Convenient Care Dallas

Geisinger; Dallas (Luzerne County); On-site; USD 31,000 - 43,000; Full time

Job summary

Geisinger ConvenientCare Dallas seeks a Regular, non-exempt Medical Assistant to provide direct patient care and clinical support in an outpatient setting. Clinical duties include rooming patients, taking vitals, assisting providers, and performing basic procedures under supervision.

Required CMA or RMA certification and Basic Life Support within 6 months; a high school diploma or GED is required, with a specialty training program preferred.

Qualifications

• CMA or RMA certification required.
• Basic Life Support certification within 6 months.
• High school diploma or GED required; specialized training preferred.

Responsibilities

• Provide direct patient care in outpatient settings.
• Document and review patient information in the electronic medical record.
• Assist with patient scheduling, filing reports, and billing inquiries.

Education

High School Diploma or GED

Graduate from Specialty Training Program

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

Job description

Location

Geisinger ConvenientCare Dallas

Shift

Rotation (United States of America)

Scheduled Weekly Hours

37.5

Worker Type

Regular

Exemption Status

No

Job Summary

Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the direction of the provider. Performs clinical duties such as preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrative and clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries. Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred. Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required. Certified by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.

Job Duties

• Obtains and documents, using the rooming tool in the electronic medical record, the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider.

• Sets up examination and treatment rooms between cases.

• Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient’s safety and privacy.

• Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.

• Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.

• Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.

• Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies.

• Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.

• Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records.

• Documents in the appropriate sections to create a complete and accurate medical record.

• Uses the electronic medical record and scheduling system as designated.

• Facilitates timely appointments for patients. Completes referrals and pre-authorizations as needed.

• Collects co-payments.

• Under the direction of the provider and/or site lead, assists with orientation of new personnel.

• Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs.

• Reinforces patient education as directed by the provider to support patient’s understanding of instructions.

• May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization.

• May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.

• Prepares and cleans instruments.

• Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.

• Cleans/sets up examination rooms between patients using established infection prevention protocols.

• Follows hand hygiene and appropriate infection prevention precautions. Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.

• Responsible for actively participating in patient safety and quality improvement program.

Work is typically performed in a clinical environment. Travel may be required. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Education

High School Diploma or Equivalent (GED)- (Required), Graduate from Specialty Training Program- (Preferred)

Experience

Minimum of 1 year-Related work experience (Preferred)

Certification(s) and License(s)

Basic Life Support Certification within 6 months - Default Issuing BodyDefault Issuing Body, Certified Medical Assistant - Default Issuing BodyDefault Issuing Body

Skills

Communication, Customer Service, Multitasking, Teamwork

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE We treasure colleagues who humbly strive for excellence.
• LEARNING We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.