Certified Medical Assistant (CMA) - Urgent Care - Hamilton

Bon Secours Mercy Health; Hamilton (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

403(b) plan

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Certified Medical Assistant for Urgent Care in Hamilton. The role supports providers with direct and indirect patient care, including vital signs, specimen collection, medication administration and documentation.

A CMA/MA certification is required, with externship or clinical training completed or in progress. Experience in high‑volume urgent care and strong communication skills are valued.

Qualifications

• Active CMA/MA certification required from recognized bodies (CMA, RMA, CCMA, NCMA, NRCMA or ABR-OE as applicable).
• 1 year of externship/clinical training preferred.
• Experience in urgent care or high‑volume settings advantageous.

Responsibilities

• Under provider direction, perform direct/indirect patient care.
• Record chief complaint details and vital signs.
• Administer medications as prescribed.
• Collect specimens and prepare for testing.
• Provide patient and family education.
• Maintain cleanliness and sterilization of instruments and rooms.
• Support physicians with examinations and procedures.
• Document patient information accurately in medical records.

Skills

Medical history

Vital signs

Medications administration

Blood draw

Patient education

Sterilization

Lab tests

Office duties

Clinical skills

Communication

Multitasking

Medical terminology

Attention to detail

Office equipment

Education

High School diploma or GED

Medical Assistant post‑secondary program

Job description

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Medical Assistant (CMA) - Urgent Care - Hamilton

Job Summary

The Certified Medical Assistant - Urgent Care is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Essential Functions

• Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.
• Identifies significant changes in patient condition through data collection and reports them to the provider.
• Troubleshoots issues and escalates problems to provider, direct supervisor, or appropriate internal resource.
• Demonstrates standards of excellence in care in all interactions, for both internal and external customers.
• Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.

Education

• High School/GED (required)
• Completion of an accredited Medical Assistant post‑secondary education program (preferred in all states except South Carolina)

In South Carolina (completion of one of the below is required)

• An accredited Medical assistant post‑secondary education program
• A Career and technical education health sciences program approved by the South Carolina Department of Education
• A medical assisting program provided by a branch of the United States military
• A Medical assisting United States Department of Labor approved Registered Apprenticeship program
• A Training program that is delivered, in whole or in part, by a health care employer that aligns to a nationally accredited certification exam

Required Licensing & Certifications

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting
• Registered Medical Assistant (RMA); American Medical Technologists
• Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA)
• Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) (not accepted in the state of South Carolina)
• Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals (not accepted in the state of South Carolina)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience

• Completion of externship or clinical lab training (preferred)
• 1 year of recent Medical Assisting experience (preferred)

Skills & Abilities

• Record patients’ medical history, vital statistics, or information such as test results in medical records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Provide authorized prescription and drug refill information for pharmacies as directed by provider.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.
• Strong oral and written communication skills
• Ability to collaboratively work with patients, families, and teams within a high-volume environment.
• Medical terminology
• Attention to detail
• Ability to multitask
• Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

Training

None

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff… If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]