Certified Medical Assistant (CMA) - Trailwood Primary Care

Mercy Health; Boardman (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical, dental, vision coverage

Paid time off

Tuition assistance

Professional development and ongoing教育

Job summary

Mercy Health in Ohio seeks a Certified Medical Assistant to support primary care teams with patient care and records management. You will verify test results, measure vitals, and prepare examination rooms while delivering respectful service to patients and families.

The role emphasizes collaboration with clinicians, adherence to scope of practice, and ongoing development within a faith-based health system.

Qualifications

• High school degree or GED required.
• Active CMA/RMA/CCMA certification or ABR-OE acceptable as noted.
• BLS Basic Life Support required on hire for some Mercy Health locations; preferred prior to patient care.

Responsibilities

• Greet patients and provide excellent customer service in a respectful manner.
• Review and update health records and verify diagnostic test results and hospital reports.
• Measure vital signs including pulse, respiration, blood pressure, weight and height.
• Prepare treatment rooms and perform clerical duties such as inventory, referrals tracking and phone coverage.
• Troubleshoot problems promptly and support the care team as needed.

Skills

Problem solving

Basic computer skills

Communication

Interpersonal skills

Education

High School Degree or GED

Job description

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Certified Medical Assistant – [insert hospital/practice name]

Job Summary:

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

Active Medical Assisting certification from one of the following (required):

• Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

• One year of medical assistant healthcare experience (preferred, not required)
• Two years of clerical experience in a physician’s office (preferred, not required)

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affiantive Action and Equal Opportunity Employers, please email [e-mail].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]