Certified Medical Assistant (CMA) PT - Infusion Clinic

Duke University; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Duke University Hospital in Durham, NC is seeking a Certified Medical Assistant (CMA) for Infusion Clinic 2A. This on-site role supports both administrative and clinical tasks in a fast-paced infusion setting.

The CMA provides direct patient care, assists staff, and ensures smooth clinic operations. The position requires CMA certification with experience or training per ladder guidelines; levels I–III define advancement and required competencies.

Qualifications

• Level I -- Graduation from accredited Medical Assistant program preferred; high school or GED required.
• Level II -- Graduation from MA program (CAAHEP/ABHES preferred); high school or GED required.
• Level III -- Graduation from MA program (CAAHEP/ABHES preferred); high school or GED required.

Responsibilities

• Answer telephones.
• Update and file patient medical records.
• Fill out insurance forms.
• Schedule appointments.
• Arrange for hospital admissions.
• Arrange for laboratory services.
• Handle billing and bookkeeping.
• Take medical histories and record vital signs.
• Explain treatment procedures to patients.
• Prepare patients for examinations and procedures.
• Assist physician during examinations and procedures.
• Prepare and administer medications as directed by a physician.

Skills

Communication

Medical terminology

Patient care

Vital signs

Education

Level I MA

Level II MA

Level III MA

Job description

Certified Medical Assistant (CMA) PT - Infusion Clinic

Certified Medical Assistant (CMA) PT - Infusion Clinic

Work Arrangement: On-Site

Requisition Number: 274706

Regular or Temporary: Regular

Location: Durham, NC, US, 27710

Date: Sep 14, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) – Duke University Hospital - Infusion Clinic 2A

Duke University Hospital - seeks to hire aCertified Medical Assistantwho will embrace our mission ofAdvancing Health Together.

Department Profile:At the Duke Specialty Infusion Center Clinic 2A, we provide infusions and injections for many conditions, ranging from anemiato chronic infections. We also offer add-on (time-sensitive) infusions, which often eliminate the need for an emergency room visit.

Work Hours & Shifts: Two 12hr shifts per week, weekend rotations

Address:30 Duke Medicine Cir, Clinic 2A, Durham,NC

Job Summary:The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties:

Answer telephones

Update and file patient medical records

Fill out insurance forms

Schedule appointments

Arrange for hospital admissions

Arrange for laboratory services

Handle billing and bookkeeping

Clinical Duties:

Assist medical and nursing staff in a variety of tasks including:

Taking medical histories and recording vital signs

Explaining treatment procedures to patients

Preparing patients for examinations and procedures

Assisting the physician during the examination and procedures

Collect and prepare laboratory specimens

Perform basic laboratory tests on the premises

Dispose of contaminated supplies Sterilize medical instruments.

Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record

Prepare and administer medications as directed by a physician

Authorize drug refills as directed Telephone prescriptions to a pharmacy

Prepare patients for x-rays, tests and procedures

Take electrocardiograms Remove sutures/ staples

Change sterile and non-sterile dressings

Required Qualifications at this Level

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement:In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, and Abilities

• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Medical terminology
• Levels II and III -- Ability to independently seek out resources and work collaboratively

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.