Certified Medical Assistant (CMA) — Physician Office — Pain Center Red Bank Road

Mercy Health; Cincinnati (OH); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, prescription

403(b) with employer contributions

Paid time off

Tuition assistance

Job summary

Mercy Health in Cincinnati, OH seeks a Certified Medical Assistant to join our patient-centered team. You will work closely with the primary care physician to deliver high-quality care, review health records, and prepare treatment rooms for examinations.

Responsibilities include greeting patients, verifying test results, measuring vital signs, and supporting clerical tasks. The ideal candidate has strong communication skills and a commitment to compassionate care within a faith-based health

Qualifications

• Greet patients and community with respect and professionalism.
• Review and update health records; verify test results and reports.
• Measure vital signs and prepare treatment rooms for examinations.
• Perform clerical duties and support patient flow.

Responsibilities

• Provides excellent customer service by greeting patients and the community in a respectful manner.
• Prepares and reviews patient charts for upcoming visits by verifying diagnostic test results and hospital reports.
• Measures vital signs such as pulse, respiration, blood pressure, weight, and height.
• Performs clerical duties including inventory checks, stock supplies, track referrals, and phones.
• Troubleshoots and resolves problems promptly.
• Other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Basic computer skills

Teamwork

Education

Active Medical Assisting certification (CMA / RMA / CCMA / NCMA / NRCMA / NCCT)

ABR-OE acceptable if MA certification not obtained

BLS certification (American Heart Association)

Job description

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Schedule

Monday-Thursday

9-5:30

Job Summary

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
• Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height
• Performs departmental‑related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Education

• High School Degree or GED

Licensure/Certification

• Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)
• If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience

• One year of medical assistant healthcare experience (preferred, not required)
• Two years of clerical experience in a physician’s office (preferred, not required)

Skills & Abilities

• Possesses problem‑solving skills, basic computer skills, with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Aff…? If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]