Certified Medical Assistant - CMA - Pediatrics

GC Geisinger Clinic; Scranton (Lackawanna County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Full benefits starting day one (health

Tuition reimbursement up to $5,000 per

401(k) plan with Geisinger match

Paid time off

Job summary

Geisinger in Scranton is seeking a Hospital/Outpatient Medical Assistant to provide direct patient care and clinical support in the outpatient setting. You will assist providers, prepare patients and rooms, perform basic procedures, and manage clerical tasks including scheduling and billing inquiries.

Responsibilities include phlebotomy, basic lab work, medication preparation, and ensuring patient safety and record accuracy.

Qualifications

• Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
• Certified by one of the listed governing associations: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
• Strong communication, customer service, multitasking, and teamwork skills.

Responsibilities

• Obtains and documents patient information including reason for visit, vitals, and medication review.
• Sets up examination and treatment rooms between cases.
• Assists patient to prepare for visit and maintains patient safety and privacy.
• Performs EKGs, wound care, and assists during minor procedures as directed by provider.
• Prepares and administers medications according to policy and procedure (cannot give IV meds).
• Completes patient tests and treatments per provider’s order.
• Collects and prepares laboratory specimens and may perform phlebotomy as trained.
• Performs receptionist tasks: scheduling, referrals, co-pays, and medical record filing.
• Assists with orientation of new personnel and coordinates patient communications with provider.
• Maintains infection prevention protocols and sterilization standards.

Skills

Communication

Customer Service

Multitasking

Teamwork

Education

Medical Assistant certificate/diploma

CMA or RMA certification

Job description

Location

Geisinger Pediatrics Scranton Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No

Job Summary

Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the direction of the provider. Performs clinical duties such as preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrative and clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

Job Duties

• Obtains and documents, using the rooming tool in the electronic medical record, the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for provider.
• Sets up examination and treatment rooms between cases.
• Assists patient as needed to prepare for visit with provider, takes appropriate measures to assure patient’s safety and privacy.
• Provides direct patient care as directed by provider based on competency and needs of clinic, such as performs EKGs, wound dressings, and functions as support to the provider during minor surgical procedures and ancillary examinations.
• Prepares and administers medications according to policy and procedure after validation of knowledge and demonstration of competency. May not administer intravenous medications.
• Completes patient tests and treatments per provider’s order according to policy and procedure after validation of knowledge and demonstration of competency.
• Collects and prepares laboratory specimens and completes associated paperwork accurately and efficiently to expedite laboratory studies. Performs phlebotomy and may assist in specific laboratory functions relative to the testing, reporting, and quality assurance of laboratory specimens as educated and overseen by the laboratory.
• Performs receptionist and clerical duties to support patient care and functioning of the clinic, including matching and filing ancillary department reports, consultation and other medical reports in patients’ medical records. Documents in the appropriate sections to create a complete and accurate medical record. Uses the electronic medical record and scheduling system as designated. Facilitates timely appointments for patients. Completes referrals and pre-authorizations as needed. Collects co-payments.
• Under the direction of the provider and/or site lead, assists with orientation of new personnel. Executes and documents ongoing patient communication, as directed by provider, prioritizes communications to the provider, responds to patient questions and requests to ensure efficient use of provider time and timely response to patient needs. Reinforces patient education as directed by the provider to support patient’s understanding of instructions.
• May inventory medical/surgical supplies and pharmaceuticals non-controlled substances only to ensure adequate supply levels, verify expiration dates, document utilization, optimize organizational efficiency and space utilization. May have access to non-controlled medication storage/supply areas and can transport non-controlled medications as necessary to meet the needs of the clinic/unit.
• Prepares and cleans instruments. Follows protocols for sterilization and disinfection, including high level disinfection of instruments and equipment. Cleans/sets up examination rooms between patients using established infection prevention protocols.
• Follows hand hygiene and appropriate infection prevention precautions. Routinely inspects/observes condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identifies need for preventive and/or corrective maintenance.
• Responsible for actively participating in patient safety and quality improvement program.

Work is typically performed in a clinical environment. Travel may be required.

Accountable for satisfying all job specific obligations and complying with all organization policies and procedures.

The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Position Details

Hiring Incentive: This position qualifies for a $3,000 sign-on bonus paid over two years. Certain stipulations do apply.

Position Requirements

• Graduate of an accredited 1-year certificate or 2-year diploma Medical Assistant program preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assist (RMA) required.
• Certified by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.

Benefits of working at Geisinger

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

• Education: High School Diploma or Equivalent (GED)- (Required), Graduate from Specialty Training Program- (Preferred)
• Experience: Minimum of 1 year-Related work experience (Preferred)
• Certification(s) and License(s): Basic Life Support Certification within 6 months - Default Issuing BodyDefault Issuing Body, Certified Medical Assistant - Default Issuing BodyDefault Issuing Body
• Skills: Communication, Customer Service, Multitasking, Teamwork

OUR PURPOSE & VALUES

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Geisinger is committed to making better health easier for the more than 1 million people it serves. Founded more than 100 years ago by Abigail Geisinger, the system now includes nine hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,600 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and benefits for domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

* Does not qualify for J-1 waiver. We are an Affir... Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.