Certified Medical Assistant (CMA) Duke Primary Care-Holly Springs Peds

Duke Health; Durham (NC); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Duke Primary Care in Holly Springs is seeking a Certified Medical Assistant to support our mission of Advancing Health Together. The CMA will perform routine administrative tasks and direct patient care, assisting medical and nursing staff to keep the clinic running smoothly.

Responsibilities include patient preparation, vital signs, history taking, medications administration, specimen collection, and basic lab tests.

Qualifications

• Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II/III: Graduation from CMA program accredited by CAAHEP or ABHES strongly preferred. High school or GED graduation required.
• General ladder statement: meet all requirements in CMA Ladder Program for Levels II, III & IV.

Responsabilités

• Answer telephones and greet patients.
• Update and file patient records; schedule appointments.
• Prepare patients for examinations and procedures; take histories and vitals.
• Assist physicians and nursing staff during examinations and procedures.
• Draw blood and prepare laboratory specimens; perform basic tests.
• Prepare medications as directed and handle drug refills as needed.

Connaissances

Customer service

Typing

Medical terminology

Communication

Teamwork

Formation

Medical Assistant training (Level I)

CAAHEP/ABHES accredited program (Level II/III)

High school diploma or GED

Description du poste

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke Primary Care - Holly Spring Pediatrics

seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together.

Department Profile

Duke Primary Care in Holly Spring offers comprehensive family medicine and lab services in one location. For adults, services include internal and family medicine, annual physicals, preventive care, sick visits, immunizations, chronic illness management, women’s health care, and diagnostic tests like lab work and X-rays. For children and adolescents, care includes well-child visits, routine checkups, physicals, immunizations, and management of conditions like asthma, allergies, and diabetes.

Clinic Location

401 Irving Pkwy #230, Holly Springs, NC 27540

Hours

Monday through Thursday 7:00am-6:00PM and Friday 8:00AM-5:00PM and Sat 8:00AM-12:00PM

Job Summary

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties

• Answer telephones
• Greet patients
• Update and file patient medical records
• Fill out insurance forms
• Handle correspondence
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

Clinical Duties

• Assist medical and nursing staff in a variety of tasks including:
• Taking medical histories and recording vital signs
• Explaining treatment procedures to patients
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies Sterilize medical instruments.
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed Telephone prescriptions to a pharmacy
• Draw blood
• Prepare patients for x-rays, tests and procedures
• Take electrocardiograms Remove sutures/ staples
• Change sterile and non-sterile dressings

Required Qualifications At This Level

Education

• Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required

Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting

• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.
• General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensure, and/or Certification

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III & IV.

Knowledge, Skills, And Abilities

• Good customer service skills.
• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Typing skills
• Medical terminology
• Levels II and III -- Ability to independently seek out resources and work collaboratively

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.