Certified Medical Assistant (CMA) - Duke Health North Durham Clinic

Duke Health; Durham (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Commitment bonus $7,500

Relocation Assistance

Job summary

Duke Health, based in Durham, NC, is seeking a Certified Medical Assistant (CMA) to join Duke Health North Durham Clinic. You will support direct patient care, perform routine administrative tasks, and assist healthcare teams to ensure efficient clinic operations.

The role requires CMA certification and progressive education levels; level II/III prefer 1–3 years clinical experience, with BLS; a commitment bonus of 7500 may be offered and relocation assistance is available based on eligibility.

Qualifications

• Graduation from accredited Medical Assistant program strongly preferred; high school or GED graduation required.
• Level II/III CMA programs strongly preferred; high school or GED required.
• No experience required for Level I.
• Level II requires at least 1 year of clinical MA experience.
• Level III requires at least 3 years of clinical MA experience.
• 1 year of experience provided for an Associate degree in Medical Assisting.
• Certification by AAMA/AMT/NHA-CCMA/NCMA/ARMA required; BLS required.

Responsibilities

• Greet patients and manage registration and records.
• Prepare patients for examinations and procedures.
• Assist physician during exams and procedures.
• Collect and prepare laboratory specimens.
• Administer medications as directed by a physician.
• Take electrocardiograms (ECG).
• Document care and coordinate with clinic staff.
• Maintain sterile technique and safety procedures.

Skills

Customer service

Communication

Healthcare teamwork

Typing skills

Medical terminology

Infection control

Education

Level I CMA program (preferred)

CAAHEP/ABHES program preferred

High school or GED required

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Certified Medical Assistant (CMA) -

Duke Health North Durham Clinic

Duke University Health System seeks to hire a CMA who will embrace our mission of Advancing Health Together.

• This position offers a commitment bonus of $7500

Department Profile

A multidisciplinary medicine clinic that provides care for adults age 18 and older. Specialties include gastroenterology, rheumatology, cardiology, infectious disease, PT/OT and geriatrics. GI Breath Testing to examine intolerance to lactose and fructose. The clinic also provides on-site laboratory and x-ray services.

Work Hours & Shifts:

32 - 40 hours per week, Monday-Friday

Address:

4220 N Roxboro St, Durham, NC 27704

Job Summary:

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative Duties

• Greet patients
• Update and file patient medical records
• Handle correspondence
• Arrange for laboratory services

Clinical Duties

• Work with medical and nursing staff in a variety of tasks including:
• Perform appointment intake per hospital guidelines
• Preparing patients for examinations and procedures
• Assisting the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Promote patient/family understanding of the educational content and his/her involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Take electrocardiograms

Required Qualifications At This Level

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required.

Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

• Level I -- No experience required.
• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note: 1 year of experience will be provided for an Associate degree in Medical Assisting.

General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III, and IV.

Degrees, Licensure, and/or Certification

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Knowledge, Skills, And Abilities

• Good customer service skills.
• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
• Heavy lifting and the ability to transport stretcher and wheelchair patients may be required.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions.
• Age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information
• Ability to establish and maintain effective working relationships with patients and clinic staff
• Typing skills
• Medical terminology
• Levels II and III -- Ability to independently seek out resources and work collaboratively

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.