Certified Medical Assistant (CMA)

61st Street Service Corp; New York (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

The 61st Street Service Corp will hire Certified Medical Assistants to support ColumbiaDoctors, a large multi-specialty practice in the Northeast. You will work with providers across specialties in ambulatory settings, delivering an exceptional patient experience while upholding our values of service, trust, empathy, safety, inclusion, and communication.

Position offers growth through the CMA Career Ladder; multiple Manhattan postings with a flexible, patient-centered team environment.

Qualifications

• High school diploma or GED and CMA program completion.
• CMA certification by credentialing body.
• Current BCLS/AED certification.
• Strong organizational, problem-solving, and interpersonal skills across disciplines.
• Commitment to diversity and inclusive workforce.

Responsibilities

• Greet patients, visitors, vendors, and faculty/staff.
• Prepare patients for visits: organize information, escort, and rooming functions, document chief complaint, update history in EMR (Epic).
• Assist patients with walking, dressing, specimen collection, point-of-care testing, and exam preparation; act as chaperone when requested.
• Assist physicians with examinations, procedures, and department therapies not requiring medical judgement.
• Perform phlebotomy and point-of-care tests (urinalysis, pregnancy tests).
• Label and process specimens; ensure timely delivery and proper lab documentation in Epic.
• Enter orders in Epic; notify physicians/nurses of emergencies and provide first aid.
• May assist with sutures/staples under supervision; open sterile packages under supervision.
• CMAs may not set up/handle sterile fields or perform pre-procedural disinfection.

Skills

Organizational skills

Problem solving

Communication skills

Interpersonal skills

Deescalation

Adaptability

Team collaboration

Multi-site coverage

Computer skills

Education

High school diploma or GED

Medical Assistant program graduate

CMA certification

Associate degree preferred

Tools

Electronic Health Records (EHR)

Excel

Word

Email systems

Job description

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

Opportunity to grow as part of the Certified Medical Assistant Career Ladder!

Now hiring for multiple positions in Manhattan!

Job Summary:

The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.

Job Responsibilities:

• Greet and interact with patients, visitors, vendors, and all faculty and staff.
• Prepare patients for their visit including:
• Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).
• Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
• Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making.
• Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
• Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
• Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor.
• Entering orders in Epic as required.
• Notifying physicians and nurses of emergencies and performing first aid.
• May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional.
• Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual.
• CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a “sterile package”).
• CMAs cannot perform:
• Set up or manipulate any sterile field.
• Perform pre-procedural preparation/disinfection (setting up a sterile field).
• Perform additional specialty-specific duties as assigned and based on clinical operation needs.
• Other duties as assigned.

Job Qualifications:

• High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed.
• CMA must be certified by a credentialing body.
• Current BCLS/AED certification required.
• Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor.
• Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities.
• Strong commitment to fostering diversity and equity.
• Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations.
• Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations.
• Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc.
• Must be a motivated individual with a positive mindset and exceptional work ethic.
• Will provide coverage as requested throughout practices (multiple sites and flexible schedule).
• Associate degree or additional academic coursework preferred.
• Previous medical assisting experience in an outpatient setting preferred.
• Proficiency with OSHA standards including disposal of biohazard waste preferred.
• Multi-specialty experience in a high-volume setting preferred.