Position Summary
TheCertified Medical Assistant (CMA) provides clinical support to physicians andadvanced practice providers while delivering compassionate, patient-centeredcare. This position assists with patient intake, clinical procedures,medication administration, preventive care, patient education, and carecoordination. Bilingual (English/Spanish) skills are preferred but notrequired.
Essential Duties and Responsibilities
- Prepare patients for examinations by obtainingmedical histories, vital signs, chief complaints, and other clinicalinformation in the Electronic Health Record (EHR).
- Assist physicians and advanced practiceproviders with examinations, procedures, and patient care.
- Administer medications, immunizations,injections, and treatments within the Certified Medical Assistant scope ofpractice and as directed by the provider.
- Perform routine clinical procedures, includingspecimen collection, wound care, electrocardiograms (EKGs), point-of-caretesting, and other delegated duties.
- Coordinate laboratory testing, referrals,diagnostic procedures, and follow-up appointments to support continuity ofcare.
- Educate patients regarding medications,preventive care, treatment plans, and provider instructions.
- Support quality improvement initiatives,including HRSA Uniform Data System (UDS) measures and preventive careinitiatives.
- Maintain accurate and timely documentation inthe Electronic Health Record (EHR).
- Maintain examination rooms, clinical equipment,and supplies while adhering to OSHA, infection prevention, and safetystandards.
- Maintain patient confidentiality and protecthealth information in accordance with HIPAA and organizational policies.
- Collaborate with providers, nursing staff, andinterdisciplinary care teams to ensure coordinated, patient-centered care.
- Participate in required trainings, staffmeetings, and quality improvement initiatives.
- Perform other duties as assigned.
Education & Experience
- High school diploma or equivalent required.
- Current Certified Medical Assistant (CMA)certification from an accredited certifying organization required.
- Current Basic Life Support (BLS) certificationthrough the American Heart Association or American Red Cross required.
- Minimum of one (1) year of experience in aphysician practice, outpatient clinic, community health center, or similarhealthcare setting preferred.
- Experience working in a Federally QualifiedHealth Center (FQHC) or community health center preferred.
- Experience using Electronic Health Record (EHR)systems preferred.
- Bilingual (English/Spanish) skills are preferredbut not required.
Knowledge, Skills, and Abilities
- Knowledge of medical terminology, clinicalprocedures, medication administration, and infection prevention practices.
- Knowledge of HIPAA regulations and the abilityto maintain the confidentiality, security, and integrity of patientinformation.
- Excellent customer service, communication, andinterpersonal skills with a commitment to providing compassionate,patient-centered care.
- Strong organizational skills with the ability toprioritize multiple responsibilities and maintain accurate documentation in afast-paced clinical environment.
- Proficiency in Microsoft Office and ElectronicHealth Record (EHR) systems.
- Ability to exercise sound judgment, respondappropriately in emergency situations, and establish effective workingrelationships with patients, providers, leadership, and coworkers.