Certified Medical Assistant CIC

Riverside Cancer Infusion Center - Williamsburg; Williamsburg (VA); On-site; USD 28,000 - 37,000; Full time

Job summary

Riverside Cancer Infusion Center - Williamsburg is seeking a Certified Medical Assistant (CMA) to support physicians in a busy oncology clinic. The role includes performing lab procedures, phlebotomy, patient scheduling, and enforcing insurance guidelines.

As part of the clinical team, you will assist with preauthorizations/referrals, provide patient education, and help manage the patient work-up and room readiness while maintaining high standards of care and communication.

Qualifications

• Clinical duties including assisting physician and performing lab procedures.
• Knowledge of ICD and CPT coding and insurance guidelines.
• Experience with preauthorizations and referrals within network guidelines.
• Patient education per protocol and provider instruction.
• Manage initial patient work up, vitals, and room preparation.

Responsibilities

• Performs lab procedures including phlebotomy and related tasks.
• Sends specimens to the lab and maintains proper labeling.
• Obtains pre-authorizations and schedules tests and specialist visits within network constraints.
• Assists patients with access to care and answers questions about appointments and referrals.
• Maintains patient education materials and uses EHR communication tools.
• Chaperones patients and ensures rooms are clean and ready for the next visit.
• Ensures clinical equipment is maintained and supplies are stocked.

Skills

Lab procedures

Phlebotomy

Patient scheduling

Customer service

Education

Medical Assistant program

Tools

Electronic Health Records

ABN processing

Job description

Williamsburg, VirginiaHiring Range$20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThe certified/registered medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines.What you will doPerforms lab procedures to include compliant use of ABNs and phlebotomy skills (If applicable). Sends specimens to the lab. Performs lab linkage, obtains pre-authorizations, and schedules tests and specialist visits within network limitations.Maintains and utilizes knowledge of ICD and CPT coding and follows insurance carrier guidelines and Medicare regulations.Assists the patients with questions regarding access to care, including appointments, referrals and essential information. Provides excellent customer service and follow-up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.Responsible for completing initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Assures clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.QualificationsEducationProgram Graduate, Medical Assistant (Required)ExperienceClinical experience (Preferred)Licenses and CertificationsCertified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.