Certified Medical Assistant / Business Assoc, Float Pool, Full-time, Day

06 Valley Physician Services; United States; On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Medical discount

Life Insurance

Flexible Spending Accounts

Tuition Assistance

EAP

Fitness Center

Job summary

Valley Health System in Luckow Pavilion seeks a full-time Medical Assistant/Charge RN to support clinicians and front desk operations. You will perform patient intake, blood draws, EKGs, and phone/clinic calls, while documenting in the EMR and ensuring proper workflow and scheduling.

The role requires High School diploma with an approved Medical Assistant program and state certification. Prior clinic or outpatient experience is preferred; strong communication and teamwork are essential to

Qualifications

• High school diploma and formal Medical Assistant program with state certification.
• Certification recognized by state boards.
• Experience in a clinic setting preferred.

Responsibilities

• Greet and register patients; verify insurance and collect payments.
• Perform patient intake, blood draws, EKGs, and tests as directed.
• Document accurately in the EMR per licensure and policy.
• Schedule appointments and manage front desk communications.

Skills

CMA/RMA certification

EMR documentation

Patient communication

Time management

Team collaboration

Education

High school diploma + MA program cert

NJ-certified MA program

Tools

EMR systems

Job description

Position Summary

Under the direction of the physician, Charge RN or Manager performs direct clinical activities in a courteous, caring and respectful manner. These include patient intake, blood draw, pharmacy calls, EKG and any tests required by the physician. Responsible for accurately documenting in an EMR system in accordance with licensure and VMG policy and procedures. Maintains close working relationships with all practice staff to ensure proper workflow, care and treatment. (CMA) Performs a variety of essential front desk activities that include greeting, registering, ensuring insurance compliance and collecting appropriate payment at time of service. Responsible for maintaining the daily patient schedule and answers all incoming calls that result in scheduling an appointment, medication refills or pass along inquiries from a clinical or billing nature, in a courteous, caring and respectful manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the Practice and professional staff as directed or requested by Practice Manager. Position may require rotating to other VMG locations from time to time when necessary.

Education

• High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey - Certification required.
• Completion of formal coursework in office management, database management or business, computer literacy.

Experience

• Previous MA experience in a clinic, physician's office or outpatient setting preferred.
• Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required.

Skills

• Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required.
• BCLS certification preferred upon hire, will be required.
• Understanding of the operations of a medical practice preferred.
• Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.
• Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations.
• Strong communication--both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups.
• Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.
• Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times.
• Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations.
• Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Physician Services Mission and Vision Statements.
• Ability to represent the organization positively at all times.
• Ability to respect confidentiality of private healthcare, financial and other company information at all times.
• Ability to honor commitments to the job and members of the team.
• Ability to speak constructively about co-workers and the organization.
• Ability to assume responsibilities and accountability for job duties and organizational responsibilities.
• Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction, as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.

Benefits

• Medical/Prescription, Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D (Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits (e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays, Paid Time Off (varies), Wellness Time Off, Extended Illness
• Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership
• Discount Day Care Discounts for Various Daycare Facilities

Job Location and Shift

Location: Luckow Pavilion
Shift: Day (United States of America)

Salary

Pay Range: $22.99 - $28.74 per hour

Equal Employment Opportunity Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.