Certified Medical Assistant

Arkansas Children's Hospital; Springdale (AR); Presencial; USD 24.000 - 30.000; Jornada completa

Descripción de la vacante

Arkansas Children’s Hospital is seeking a Registered/Certified Medical Assistant to provide comprehensive pediatric clinical support in our primary and specialty ambulatory clinics. You will perform patient intake, vitals, immunizations, phlebotomy, and documentation under provider supervision, supporting quality care.

The role requires graduation from an accredited MA program and completion of a MA certification/registration.

Formación

• Graduation from an accredited medical assistant program is required.
• High School Diploma or GED is required; completion of an accredited MA program is expected.
• Certification as CMA, NCMA, or RMA is preferred or required if applicable.

Responsabilidades

• Provides comprehensive pediatric clinical support, including patient intake and vital signs.
• Administers medications and immunizations under provider order and within scope.
• Performs phlebotomy and specimen collection per standards and safety guidelines.
• Conducts point-of-care testing and clinic-based diagnostics as delegated.
• Recognizes changes in patient condition and notifies the licensed provider promptly.
• Maintains accurate Epic documentation of procedures, education, orders and results.
• Contributes to quality improvement and safety initiatives in the clinic.
• Educates patients and families to promote understanding and engagement.
• Supports clinic flow, infection prevention, and operational efficiency.
• Performs additional duties as assigned to ensure safe, high-quality care.

Conocimientos

Phlebotomy

Vital signs

Patient care

Communication

Educación

High School Diploma or GED

Accredited medical assistant program

Herramientas

Epic

Descripción del empleo

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC603010 ACMG ACNW GPC

Summary:

Primary Care Lab, Children's Center for Health & Wellness - Strong phlebotomy skills needed - Mon-Fri 8:30a-5p - Graduation from an accredited MA program & national MA certification/registration required

Salary:

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information:

• Springdale Primary Care Lab, Children's Center for Health & Wellness
• Mon-Fri 8:30a-5p
• Strong phlebotomy skills needed
• Graduation from an accredited MA program & national MA certification/registration required

The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care. This role performs a broader scope of delegated clinical functions and supports quality, safety, and operational excellence across the clinic environment.

Required Education:

High School Diploma or GED and completion of accredited medical assistant program

Recommended Work Experience:

Related Field - 1 year healthcare or related setting as MA

Required Certifications:

1 of the following certifications is required -

Recommended Certifications:

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA) - Unknown Issuer, Registered Medical Assistant - Unknown Issuer

Description

1. Provides comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.

2. Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.

3. Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.

4. Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.

5. Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.

6. Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.

7. Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.

8. Provides patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.

9. Supports clinic flow, infection prevention standards, and operational efficiency.

10. Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.