Certified Medical Assistant

GoHealth Urgent Care; Spring (TX); On-site; USD 37,000 - 52,000; Full time

Job summary

Memorial Hermann-GoHealth Urgent Care in Houston, TX is seeking a Medical Assistant to support exam rooms, patient registration, vital signs, and point-of-care testing.

The role emphasizes compassionate patient care, accurate record keeping, and collaboration with urgent care providers; includes check-in, scheduling, and front desk duties; BLS and MA certifications required or eligible.

Qualifications

• High School Diploma required.
• Graduate of Medical Assisting Program preferred.
• Basic Life Support (BLS) required at time of hire.
• One of the MA certifications required at time of hire: CCMA, CMA, RMA, NCMA, NRCMA.
• In lieu of an MA certification, nursing/LPN/RN, EMT, or CNA credentials accepted.

Responsibilities

• Register patients and verify insurance and eligibility.
• Process co-pays and schedule appointments for the center.
• Coordinate referrals to Specialists.
• Answer patient questions and inform them of status.
• Prepare patients for examination and document medical history.
• Perform vitals and point-of-care testing as needed.
• Maintain exam rooms and front desk supplies and equipment.
• Complete order sheets and manage supply inventory.

Skills

Medical Assistant duties

Typing speed

Microsoft Word

Microsoft Excel

Attention to detail

Communication skills

Cultural sensitivity

Education

High School Diploma

Medical Assisting Program

Tools

Microsoft Word

Microsoft Excel

Job description

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Memorial Hermann , one of the nation’s leading health care providers, and GoHealth Urgent Care , an on-demand consumer-centric care company, are operating urgent care centers across the Houston, TX region.

At Memorial Hermann-GoHealth Urgent Care , we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients’ charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Hourly rate: $18.00- $25.00

Monthly Incentive Bonus: This position offers monthly incentive pay based on performance metrics.

Job Requirements

Education

• High School Diplomarequired
• Graduate of a Medical Assisting Programpreferred

Work Experience

• Medical Assistant experiencepreferred
• Front Desk experiencepreferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required at the time of hire:
  • CCMA- Certified Clinical Medical Assistant(verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant(verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant(verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant(verified through NCCT, National Center for Competency Testing)
  • NRCMA- Nationally Registered Medical Assistant(verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference.

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.