Certified Medical Assistant

adventhealth; South Carolina; On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth invites qualified candidates to join a full-time team in Oviedo, FL. Workdays are Monday through Friday, 8:00am–5:00pm, educating members about their care team and coordinating care across the continuum. You will schedule appointments, handle referrals, and support front desk inquiries in a busy practice.

The role requires medical assistant training, BLS CPR certification, and CMA/CMAC/RMA or equivalent credentials, with a patient-centered focus and teamwork across disciplines.

Qualifications

• Knowledge of chronic disease management is required.
• Empathetic nature with top-tier service delivery.
• Desire to enhance member outcomes and navigate complex systems.
• Experience in member advocacy and care planning.
• Ability to work in a team-based environment and coordinate care under RN guidance.
• Strong English reading, writing, and speaking skills for patient communication.
• Experience with computers is required.
• Active participation in daily team huddles.

Responsibilities

• Educates members on their care team and coordinates care across the continuum, including scheduling appointments and referrals.
• Participates in daily operations of the practice, including answering phone calls and assisting with front desk inquiries.
• Maintains the clinical space and communicates via digital channels to support patient care.
• Performs initial health screens and intake for new members and reviews old medical records.
• Identifies care gaps, orders necessary screenings, and confirms appointments.
• Conducts pre-visit RAF reviews and welcomes patients to the practice.
• Ensures medical records are available for visits and conducts post-visit follow-up calls.

Skills

Chronic disease management

Empathetic service

Member advocacy

Team-based care

English communication

Education

Medical Assistant Program graduate

Technical/Vocational School

Tools

BLS CPR

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time
• Shift: Day (United States of America)
• Address: 1665 W Broadway St
• City: Oviedo
• State: Florida
• Postal Code: 32765

Job Description:

• Monday to Friday 8:00am-5:00pm
• Educates members on their care team and assists with coordination of care across the continuum, including scheduling appointments and referrals. Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space. Communicates through various digital channels to support patient care. Performs initial health screens and intake for new members. Obtains and reviews old medical records to ensure comprehensive patient history. Identifies care gaps and orders necessary screening tests. Confirms appointments and provides instructions to patients. Conducts pre-visit RAF reviews to prepare for patient visits. Welcomes patients, provides tours of the practice, and reviews welcome packets. Ensures all medical records are available for office visits. Performs needed screenings and orders appropriate tests during visits. Conducts intra-visit RAF reviews to assess patient needs. Reviews quality metrics, performs vitals, screenings, and medication reconciliation. Manages the check-out process with patients and conducts post-visit follow-up calls. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of chronic disease management [Required]
• Empathetic nature and a distinct ability to consistently provide top tier service. [Required]
• Driven by passionate desire to enhance and improve member outcomes. [Required]
• Knowledgeable in member advocacy and navigating complex systems. [Required]
• Responsible for managing the member's entire care plan with the guidance of the RN Case Manager and Provider. [Required]
• Ability to function and assist others in a team-based environment. [Required]
• Ability to support and navigate the health needs of the member. [Required]
• Ability to build trust, rapport and work in a supportive way. [Required]
• Ability to collaborate with entire team to meet the needs for the patient. [Required]
• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements. [Required]
• Experience with computers required. [Required]
• Actively participates in daily team huddles. [Required]
• Administer medications, perform vital signs, ECG's, and various point of care testing per providers orders. [Required]
• Other duties as assigned. [Required]
• Experience in guest relations or customer service [Preferred]

Education:

• Technical/Vocational School [Required]
• Field of Study: Graduate of a Medical Assistant Program

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Required]
• American Association Medical Assistants (CMA) [Required] OR Clinical Medical Assistant Certification (CMAC) [Required] OR Registered Medical Assistant (RMA) [Required] OR National Certified Medical Assistant (NCMA) [Required] OR Certified Clinical Medical Assistant (CCMA) [Required] OR Nationally Registered Certified Medical Assistant (NRCMA) [Required]

Physical Requirements:

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.