The Medical Assistant performs a variety of functions such as answering telephone calls, relaying messages, verifying patients’ demographics and insurance information, and scheduling appointments.
Additionally, the Medical Assistant will perform back-office duties such as rooming patients, obtaining vital signs, and reviewing patients’ medical records to assist with patient inquiries.
Qualifications:
- Knowledge of medical terminology
- Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.)
- Ability to communicate clearly orally and in writing. Ability to follow oral and written instructions. Ability to deal with diverse patient/family interactions.
- Ability to recognize and communicate problems promptly.
- Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.
- Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the electronic medical record (EMR)
- Ability to demonstrate customer service skills in interactions with all patients, families, and staff, including high volume and stressful situations.
- Ability to plan, organize, prioritize, work independently, and meet deadlines.
Seniority level
Entry level
Employment type
Contract
Job function
Health Care Provider
Industries
Staffing and Recruiting