Certified Medical Assistant

Rosecrance Health Network; Rockford (IL); On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

Daily pay

Medical, dental, vision insurance

401(k) with employer match

Tuition assistance

Paid Time Off

Job summary

Rosecrance Ware Center is seeking a Full-Time Medical Assistant to supervise clients and assist psychiatric staff with health history, assessments, and medications. You will maintain ethical, legal, and safe care aligned with regulatory standards.

A $2,000 sign-on bonus applies to full-time Medical Assistants. Responsibilities include scheduling, documenting, vital signs, and patient education, while ensuring thorough communication with medical and clinical staff.

Qualifications

• High School Diploma or GED plus one year addiction treatment experience or equivalent.
• Minimum CMA credential required.
• CPR and First Aid training completed within three months of hire.
• Skilled in behavioral management techniques.
• Ability to lead discussions and educational presentations.

Responsibilities

• Schedule new client psychiatric evaluations and follow-up medication management.
• Monitor calls to the psychiatry scheduling line and coordinate appointments.
• Track call volumes and coordinate data for scheduling.
• Conduct client health history/assessment and report to providers.
• Assist with vital signs assessments and daily documentation.
• Provide follow-up communications for ongoing medical concerns.
• Monitor and document medication responses and report notable changes.

Skills

Client supervision

Health history discussion

Documentation & EHR

Behavioral management

Public speaking / presentations

Driver's license

Transportation

Education

High School Diploma or GED

CMA certification

Tools

CPR Certification

First Aid Certification

Job description

Become a champion of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Directly supervise clients while assisting psychiatric providers and nursing with client health history/assessment at psychiatric appointments. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.

Now offering a $2,000 sign on bonus for all Full Time Medical Assistants!

Qualifications

• High School Diploma or GED and one year of addiction treatment experience or an equivalent combination of education, training and experience
• Minimum CMA
• Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Valid driver's license and ability to meet agency insurance requirements
• Must have own transportation

Essential Responsibilities

1. Schedule new client psychiatric evaluation appointments and follow-up medication management appointments.
2. Monitor and respond to calls to the Psychiatry appointment scheduling line.
3. Track and distribute data specific to call volume to the psychiatry scheduling line and number of appointments scheduled.
4. Conduct client health history/assessment and report to psychiatric provider prior to appointment.
5. Assist with vital signs assessments.
6. Provide follow-up communication to clients with ongoing medical concerns.
7. Monitor and document client’s response to medication and report any notable response immediately.
8. Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.
9. Supervise and manage the behavior of the clients and provide appropriate behavioral interventions and consequences.
10. Facilitate communication between clinical and medical staff.
11. Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.
12. Assist with preparing clients for their appointments with the provider.
13. Document pertinent information daily in the EHR based on observations and involvement with the clients as required.
14. Serve as a member of the Ware Center Medical Services team and participate in all team meetings and activities.
15. Attend all scheduled meetings of staff, such as nursing meetings, department meetings, or appropriate committee meetings as designated.
16. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
17. Deliver exceptional customer service consistently to every customer.
18. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.

Schedule

• , M-Th 8am-6:30pm

Work Location

Rosecrance Ware Center

• Work Mode: Onsite

Compensation & Rewards

Based on education, experience, and credentials

• Starting pay HS/GED - $18.43/hr.

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance with multiple plan options to meet your needs
• 401(k) plan with employer match and discretionary employer contribution
• Group Life Insurance including LTD and AD&D
• Tuition assistance and licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness plan with certain facilities offering an on-site gym
• Discounts at participating retailers
• Daily pay available through financial wellness provider: UKG Wallet

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).