Certified Medical Assistant

GoHealth Urgent Care; Oregon City (OR); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Legacy Health-GoHealth Urgent Care is seeking a Medical Assistant to support urgent care operations in the Portland area. You will assist in examinations, check-in, and patient interviews, and record vital signs under the direction of a provider.

The role involves preparing treatment rooms, collecting specimens, and performing point of care testing as needed. Strong communication and computer skills are essential for success in a busy clinic.

Qualifications

• High School Diploma required.
• Graduate of Medical Assisting Program preferred.
• BLS certification required at hire.
• One MA certification is required (CCMA, CMA, RMA, NCMA, NRCMA) or equivalent.
• RN/LPN or EMT accepted in lieu of MA certification.

Responsabilités

• Register patients and verify insurance and paperwork.
• Process co-pays and schedule appointments.
• Coordinate referrals to Specialists.
• Answer patient questions and update patient status.
• Prepare patients for examination and collect medical history.
• Take vital signs and escalate urgent cases.
• Perform point of care testing (flu, strep, urinalysis, ECG, hCG).
• Stock supplies and maintain exam rooms and front desk.
• Maintain medical records and scan charts to files.
• Answer calls and manage daily mail flow.
• Keep reception area well maintained and courteous.
• Perform opening/closing duties including cash handling.
• Document daily controls and QA logs for equipment.

Connaissances

Medical assisting

Vital signs

Front desk support

Microsoft Word

Clear communication

Formation

High School Diploma

MA program graduate preferred

BLS certification

MA certifications (CCMA/CMA/RMA/NCMA/NRCMA)

RN/LPN or EMT accepted

Description du poste

You’re more valuable than ever – And that’s just how we’ll make you feel.

Legacy Health, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across the Portland area. At Legacy Health-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team! The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Job Requirements

Education

• High School Diploma required
• Graduate of a Medical Assisting Program preferred

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required (or must obtain within 15 months of hire):
  • CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)
  • CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
  • RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists)
  • NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
  • NRCMA- Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalat critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Additional Knowledge, Skills and Abilities Required

• Basic Medical Assistant duties
• Ability to type quickly, basic computer knowledge
• Proficient in Microsoft Word and Excel
• Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
• Exceptional written and verbal communication skills
• Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.