Certified Medical Assistant

Five Horizons; Montgomery, Northern (AL, KY); Hybrid; USD 39,000 - 47,000; Full time

Job summary

Five Horizons in Montgomery, AL is seeking a Certified Medical Assistant to support clinical and administrative services within a multidisciplinary team focused on HIV prevention and treatment, STIs, and Hepatitis care.

The MA will perform phlebotomy, patient intake, and front desk duties, while maintaining HIPAA/OSHA compliance. The role requires collaboration across clinic teams and dedication to patient-centered care.

Qualifications

• Completion of an accredited Medical Assistant program or equivalent clinical experience.
• CMA, RMA, or Phlebotomy certification preferred; if not certified at hire, must obtain certification within 60 days of start date.
• Current BLS certification (or ability to obtain).
• 6 months to 1 year of clinical experience in a healthcare setting preferred.
• Experience with EMR systems preferred.

Responsibilities

• Perform phlebotomy and specimen collection in accordance with protocols.
• Handle patient intake and clinical preparation to support provider evaluations.
• Prepare patients for examinations and assist providers during visits.
• Assist with front desk duties: check-in/check-out, scheduling, and insurance verification.
• Maintain PHI with HIPAA compliance and ensure accurate documentation.
• Support cross-functional clinic workflow to ensure timely access to care.

Skills

Phlebotomy

EMR

Communication

Teamwork

BLS

Attention to detail

Multitasking

Education

HS Diploma

Medical Assistant program

Tools

EMR software

Excel

Word

Job description

# Certified Medical AssistantMontgomery - Montgomery, AL 36116## OverviewSalary Range$43,000.00 Salary/yearLevelExperiencedPosition TypeFull Time## Description**Position Purposes**: The Medical Assistant (MA) supports the delivery of comprehensive clinical and administrative services within a multidisciplinary healthcare team focused on HIV prevention and treatment, sexually transmitted infections (STIs), and Hepatitis care. This role is cross-trained to perform a wide range of responsibilities, including phlebotomy, patient intake and clinical preparation, and front desk operations, and requires flexibility to support multiple areas of clinical workflow, ensuring efficient operations and high-quality patient care. The MA plays an integral role in promoting a respectful, patient-centered environment and ensuring patients receive timely, coordinated care. The MA will adhere to all clinical protocols, agency policies, and regulatory requirements, including Health Insurance Portability and Accountability Act (HIPAA), Occupational Safety and Health Administration (OSHA), and applicable state regulations. Access to Protected Health Information (PHI) is required for the performance of job duties. This role requires the ability to work effectively with individuals from a wide range of backgrounds and to provide care in a professional, respectful, and nonjudgmental manner.**Essential Functions:*** Adhere to all clinical protocols, agency policies, and regulatory requirements, including OSHA, Standard Precautions, HIPAA, and applicable state regulations.* Maintain appropriate access, use, and protection of Protected Health Information (PHI) in accordance with organizational standards.* Support clinic workflow across multiple functional areas to ensure timely access to care and continuity of services.* Participate in clinic meetings, training, and organizational initiatives as required.* Provide care in a professional, respectful, and nonjudgmental manner to individuals from diverse and unique backgrounds.* Perform other duties as assigned to support clinic operations and patient care services.**Phlebotomy Focus*** Perform phlebotomy and specimen collection, including blood, urine, stool, sputum, and other required samples, ensuring proper labeling, handling, processing, and transport in accordance with laboratory protocols and OSHA guidelines.* Maintain CLIA-waived testing processes and ensure compliance with all applicable standards.* Maintain and monitor laboratory logs, including refrigerator temperature logs, eyewash stations, and other required safety and equipment documentation.* Accurately enter laboratory results into the electronic medical record (EMR) in a timely manner.* Identify and promptly communicate critical or abnormal lab values to providers with appropriate documentation.* Notify appropriate staff or lab vendors of missing, incomplete, or invalid lab requests.* Provide patients with instructions and information related to laboratory testing and ancillary procedures as ordered by providers**.****Clinical and Administrative Focus*** Perform patient intake and clinical preparation, including obtaining vital signs, anthropometric measurements, chief complaint, and relevant history to support provider evaluation.* Review patient charts prior to visits to ensure documentation is accurate, complete, and up to date.* Prepare patients for examinations and procedures and assist providers during clinical visits as directed.* Prepare and administer medications and immunizations, including intramuscular, intradermal, and subcutaneous injections, under the direction of a licensed provider and within scope of practice.* Provide patients with instructions and education related to treatment plans, medications, and follow-up care, reinforcing provider guidance as appropriate.* Support patient communication and care coordination by relaying information from telephone encounters to licensed clinical staff for appropriate follow-up.* Perform front office functions as needed, including patient check-in/check-out, scheduling appointments, verifying insurance, and supporting patient flow.* Maintain adequate clinical and administrative supplies, including monitoring inventory levels and coordinating restocking with designated staff.* Ensure exam rooms and work areas are clean, stocked, and prepared to support efficient patient care delivery.## Qualifications**Qualifications:*** High School Diploma or GED required* Completion of an accredited Medical Assistant program or equivalent clinical experience in a healthcare setting required* Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or Phlebotomy certification preferred; if not certified at hire, must obtain certification within 60 days of start date.* Certified Nursing Assistant (CNA) with 2–3 years of relevant clinical experience, including demonstrated phlebotomy skills, may be considered in lieu of formal MA training* Demonstrated competency in phlebotomy and specimen collection preferred* Current Basic Life Support (BLS) certification (or ability to obtain)* Minimum of 6 months to 1 year of clinical experience in a healthcare setting preferred* Experience with electronic medical record (EMR) systems preferred* Strong interpersonal skills and ability to work effectively in a team-based environment* Ability to communicate effectively with patients from diverse and unique backgrounds* Experience in managing and treating patients with HIV and related conditions preferred* Knowledge of preventable diseases, transmission, and treatment preferred* Ability to treat patients in a compassionate, non-judgmental manner* Ability to work with staff, patients, and family members from unique backgrounds* Ability to work independently with minimal supervision as well as a part of a collaborative team* Ability to prioritize and organize work assignments* Ability to use computer programs/software including but not limited to EMR, Excel, and Word* Excellent communication, organizational, and problem-solving skills* Ability and willingness to comply with all FHHS core policies and procedures* Demonstrate attention to detail* Ability to complete all tasks fully according to their specification* Demonstrate organizational skills, self-accountability, and responsibility* Ability to meet attendance requirements of regular and predictable attendance* Ability to interact positively with co-workers, managers, supervisors, clients, and vendors to be a good representative of FHHS.**Additional Requirements:*** Attend all assigned meetings (virtual or in-person)* Travel when necessary or as indicated by the supervising leader* Assume additional responsibilities as assigned by leadership as per chain of command.**Physical Requirements*** Work is in-person and clinic-based.* Must be able to lift at least 30 pounds.* Occasional carrying, pushing, and pulling.* Standing and/or sitting for extended periods of time* Physical ability to participate in training sessions, presentations, and meetings.