Certified Medical Assistant

GoHealth Urgent Care; Katy (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

GoHealth Urgent Care in Texas is seeking a Medical Assistant to support patient flow, register patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced clinic.

You will prepare patients for exam, perform basic vital signs and point-of-care tests, maintain exam rooms and front desk, manage medical records, and assist with opening/closing duties.

Responsibilities

• Register patients and verify insurance and eligibility.
• Process co-pays and schedule appointments for the center.
• Coordinate referrals and respond to patient questions.
• Prepare patients for examination, collect medical history and vital signs.
• Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG) as needed.
• Stock supplies and maintain exam rooms, front desk, and reception area.
• Maintain medical records and scan charts to patient files.
• Answer calls and conduct courtesy follow-up calls.
• Open/close duties including cash handling and daily checks.

Job description

Job Description

It’s fun to work in a company where people truly BELIEVE in what they are doing!

We’re committed to bringing passion and customer focus to the business.

Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
Process co-pays and schedule patient appointments for assigned center.
Coordinate provider referrals to assigned Specialist.
Answer patient questions regarding their care and keep them informed of their status.
Inform technical staff of patient flow.
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit;
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
Responsible for maintenance of medical records and scanning charts to patient files.
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
Ensure reception is well maintained
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Other patient care responsibilities as defined in the Medical Assistant Guideline document.
All other duties as assigned.

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All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.