Certified Medical Assistant

Memorial Hermann-GoHealth Urgent Care Management, LLC; Houston (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Memorial Hermann-GoHealth Urgent Care Management, LLC is seeking a dedicated staff member to support patient flow at our urgent care center. Responsibilities include patient check-in, insurance verification, and scheduling, with coordination of referrals to specialists as needed.

The role also covers preparing patients for exams, collecting medical histories, performing basic vital signs, and conducting point-of-care testing such as flu and strep tests.

Responsibilities

• Conduct patient registration including securing required paperwork and insurance documentation.
• Process co-pays and schedule patient appointments for the center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and inform them of status.
• Prepare patients for examination: verify information, record medical history, and confirm visit purpose.
• Perform preliminary physical tests (blood pressure, weight, temperature) and escalate critical cases.
• Conduct point-of-care testing as needed (flu, strep, urinalysis, ECG, HCG).
• Maintain medical records and scan charts to patient files.
• Stock supplies and maintain front desk and exam rooms.
• Open/close duties including cashing out and end-of-day procedures.

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Job Description Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility. Process co-pays and schedule patient appointments for assigned center. Coordinate provider referrals to assigned Specialist. Answer patient questions regarding their care and keep them informed of their status. Inform technical staff of patient flow. Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed. Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider. Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed. Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies. Responsible for maintenance of medical records and scanning charts to patient files. Answer phone calls, collect and sort daily incoming and outgoing postal correspondence Ensure reception is well maintained Conduct courtesy call-backs for patient follow-up. Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building. Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed. Other patient care responsibilities as defined in the Medical Assistant Guideline document. All other duties as assigned.Set up email alerts as new job postings become available that meet your interest!All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.