Certified Medical Assistant

Bergen Volunteer Medical Initiative; Hackensack (NJ); On-site; USD 22,000 - 30,000; Part time

Job summary

Bergen Volunteer Medical Initiative (BVMI) seeks a Certified Medical Assistant to support patient care at our Hackensack clinic. The CMA will obtain lab specimens, assist with clinical tasks, and ensure accurate check-in and check-out for visitors.

Responsibilities include phlebotomy, EKGs, order entry, and coordinating with Quest labs. Bilingual Spanish/English candidates are preferred; proficiency with EMR and strong communication are essential in our fast-paced environment.

Qualifications

• CMA credential is required.
• Proven experience in Phlebotomy and EKG administration.
• Fluent in Spanish and English.
• Proficiency with EMR and standard office software.
• Strong communication skills in a fast-paced, diverse environment.
• Punctual, dependable, and able to multitask.
• Sterile Processing Tech experience or CRCST/CSPDT is a plus.

Responsibilities

• Verify patient identity before obtaining specimens.
• Obtain and handle specimens with proper lab techniques; provide clear instructions.
• Review lab requisitions for accuracy; enter orders into the lab computer; label and store specimens.
• Perform patient EKGs as ordered during clinical sessions.
• Prepare Quest requisitions when internal access is not possible; schedule specimen pickups.
• Consult with Charge Nurse or NP on patient health concerns and relay information accurately to patients.
• Assist with medical interpretation to support patient communication as needed.

Skills

CMA credential

Phlebotomy

EKG administration

Bilingual Spanish/English

EMR system

Communication skills

Multitasking

Tools

EMR software

Job description

Certified Medical Assistant

Part-Time (24+ hours per week)

General Summary

The Certified Medical Assistant (CMA) is responsible for obtaining lab specimens from BVMI patients, volunteers, and/or employees as ordered. The CMA works collaboratively with the Medical Director, Charge Nurse, and volunteer medical staff to achieve optimal patient care and satisfaction.

Job Duties:

• Patient Verification: Verify identity prior to obtaining specimens by confirming name and birthdate against lab requisitions.
• Specimen Collection: Obtain and handle specimens using proper lab techniques; provide clear patient instructions for urine and other non-blood specimens.
• Order Management: Review lab requisitions for accuracy; enter orders into the lab computer; label, process, and store specimens appropriately.
• Clinical Diagnostics: Perform patient EKGs as ordered during clinical sessions.
• External Coordination: Prepare Quest requisitions when internal access is not possible; schedule specimen pickups and record confirmation numbers.
• Technical Reference: Consult the Quest Lab Reference Book or Charge Nurse for complex testing questions.
• Answer incoming calls, schedule appointments, and manage patient check-in and check-out.
• Consult with the Charge Nurse or NP on patient health concerns and relay information accurately to patients.
• Assist with medical interpretation to support patient communication as needed.

Qualifications

• Certified Medical Assistant (CMA) credential required.
• Proven experience in Phlebotomy and EKG administration.
• Must be bilingual (Spanish/English).
• Proficiency in using computers, including Electronic Medical Records (EMR) and office software.
• Strong communication skills with the ability to work with diverse cultures in a fast-paced environment.
• Punctual, dependable, and capable of multitasking.
• Sterile Processing Technician experience or CRCST/CSPDT certification a plus

Compensation:

• $19 per hour

BVMI is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

BVMI is guided by a “Culture of Caring” philosophy; its staff is committed to working with patients of diverse socioeconomic and cultural backgrounds and a dedicated cadre of volunteer practitioners who provide care for our patients. The BVMI Healthcare Center is a NJ State licensed ambulatory care center providing free primary and preventive medical care to low-income, working, uninsured residents of Bergen County. More information about BVMI is available at www.bvmi.org.