Certified Lead Admissions Representative

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 35,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis, TN seeks a Certified Lead Admissions Representative to coordinate and perform patient registration and data collection tasks. The role requires strong communication skills and flexibility across three shifts to support Admissions Patient Access.

The ideal candidate has experience in Registration/Pt Accts or Physician's Billing Office with cash collections and an Associates degree or two years of college.

Qualifications

• Clear and effective written, oral and verbal communication in standard English.
• Ability to gather and report data for operational metrics.
• Excellent customer service and interpersonal skills.

Responsibilities

• Registers patient accurately and professionally to ensure data integrity and facilitate claims processing.
• Applies financial screening guidelines to obtain upfront collections for the facility.
• Coordinates daily operations to meet departmental goals and mentors staff.
• Follows standards and procedures for registration functions in accordance with Quality/Best Practice.
• Completes assigned goals and performs other duties as needed, including health screening.

Skills

Strong communication

English proficiency

Team building

Data entry

Education

Associates degree or 2 years of college

Job description

Certified Lead Admissions Representative

Memphis, TN, United States

Job Info

• Job Identification 46297
• Job Category REVENUE CYCLE
• Business Unit BMH Memphis Hospital
• Department Admissions Patient Access

Job Description

Job Summary

Coordinates and performs registration activities to ensure that department goals are met. Assists with data collection and reporting. Candidates must possess strong communication, technical, organizational, and team building skills. Work schedule must be flexible to accommodate all three shifts. Performs other duties as assigned.

Responsibilities

• Registers patient accurately, efficiently and professionally to ensure data base integrity and facilitate claims processing.
• Applies financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility.
• Coordinates daily operations to insure that departmental goals are met. Mentors staff to develop their productivity, accuracy and expertise.
• Utilizes standards, guidelines, and written procedures for performing registration functions in accordance with Quality/Best Practice.
• Completes assigned goals.
• Performs other duties as assigned, to include health screening.

Specifications

Experience

• 5 years previous experience in Registration/Pt Accts or Physician's Billing Office. , previous experience with cash collections preferred.
• 7 years previous experience in Registration/Pt Accts or Physician's Billing Office with cash collections.

Education

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
• Associates degree or 2 years of college level courses

Special Skills

• Basic Computer skills, ability to perform basic math computation. Type 25 words per minute. Excellent customer service and strong communication skills. Ability to speak, articulate and be understood clearly.
• Bilingual, knowledge of current computer systems and software applications