Certified Forklift & Fulfillment Specialist

Lowe's Home Centers, LLC; Bowling Green (KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Lowe's Home Centers, LLC in Bowling Green, KY is seeking a warehouse/fulfillment associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will use retail technology, handle certified equipment, and support inventory accuracy while maintaining safety and teamwork.

Daily tasks emphasize customer service, efficient order validation, and collaboration with store leadership to resolve shortages and ensure a smooth shopping experience.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer usage

Retail technology usage

Customer service

Education

High School Diploma or GED

Powered Equipment Certification

Tools

Smartphones & Tablets usage

Job description

Lowe's Home Centers, LLC in Bowling Green, KY is seeking a warehouse/fulfillment associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will use retail technology, handle certified equipment, and support inventory accuracy while maintaining safety and teamwork.

Daily tasks emphasize customer service, efficient order validation, and collaboration with store leadership to resolve shortages and ensure a smooth shopping experience.