Certified Dog Trainer: Transform Pets' Lives

Petco; Murrieta (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Petco is seeking a Certified Dog Trainer to strengthen Pet Health and Wellness by training dogs and guiding pet parents. You will conduct one-on-one sessions and group classes, while advising on nutrition and supplies to support training goals.

You’ll complete the DTIP, work with grooming and veterinary teams, and maintain accurate training records. This role emphasizes guest experience, teamwork, and adherence to policies in a busy Pet Care Center.

Qualifications

• Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
• Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
• Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
• Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Responsibilities

• Attend and successfully pass Petco’s 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
• Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
• Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
• Keep accurate records of training sessions, progress, and pet parents’ feedback.
• Maintain confidentiality and professionalism at all times.
• Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
• Complete and apply ongoing training programs to maintain a high level of expertise in the role.
• Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
• Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
• Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
• Perform related duties to support the Pet Care Center in achieving its performance goals.
• Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
• Complete cash register transactions and support guests with their OMNI shopping experience as needed.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Skills

Dog training

Customer service

Communication

Multi-tasking

Tools

Training records software

Job description

Petco is seeking a Certified Dog Trainer to strengthen Pet Health and Wellness by training dogs and guiding pet parents. You will conduct one-on-one sessions and group classes, while advising on nutrition and supplies to support training goals.

You’ll complete the DTIP, work with grooming and veterinary teams, and maintain accurate training records. This role emphasizes guest experience, teamwork, and adherence to policies in a busy Pet Care Center.