Certified Data Cloud Architect

Ascii Group, LLC; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

Ascii Group, LLC is seeking a Senior Architect to design an architecture and data model centered on Salesforce Data Cloud, aligning with current and future technology stacks. You will guide product and marketing technology roadmaps, assess feature requests, and ensure user-friendly, data-driven interfaces that deliver measurable business value.

The role requires 6+ years in CX architecture, Salesforce Data Cloud Consultant certifications, and strong experience with APIs, data management, and

Qualifications

• 6+ years architecting for customer experience.
• Salesforce Data Cloud Consultant certification; Marketing Cloud and CRM certifications recommended.
• Knowledge of digital capabilities: identity/context, data management, analytics, decision engines, multi-channel activation, engagement.
• Understanding of sales and service use cases, trends, and insights.
• Experience auditing CX technology stacks and recommending improvements.
• Experience designing stack transformation roadmaps for scale.
• Experience with complex data structures, data modeling, and databases; provide guidance on data management and integrations.
• Experience leading discovery sessions and gathering technical requirements.

Responsibilities

• Design architecture, data model, and integrations around Salesforce Data Cloud with current and future tech stacks.
• Ensure solutions deliver measurable business value with user-centric Data Cloud interfaces.
• Evaluate new business feature requests against client technology landscape.
• Guide product selections and roadmaps for Salesforce solutions and input for non-Salesforce solutions.

Skills

Salesforce Data Cloud

Data modeling

CX architecture

Roadmap guidance

APIs & integrations

Marketing tech

Job description

• Design an architecture, data model, and integrations centered around Salesforce Data Cloud with an understanding of the current and future technology stack.
• Ensure that the final solution delivers business value in a meaningful and measurable way. With business oriented end users, the user experience within Data Cloud or through Data Cloud driven interfaces is critical.
• Play a technical role in evaluating new business feature requests, considering the customer’s current and future-state technology landscape.
• Ability to guide product selection and/or marketing technology stack roadmaps for Salesforce solutions and provide similar input for non-Salesforce solutions.

Experience

• 6+ years architecting for customer experience.
• Salesforce certification for Data Cloud Consultant, with certifications for Marketing Cloud and CRM highly recommended.
• Working knowledge of key digital capabilities – customer identity/context, data management, analytics, decision engines/offer engines/personalization, multi-channel activation, customer engagement.
• High level understanding of sales and service based use cases, trends, and insights.
• Experience with auditing and assessing the maturity of a customer’s CX technology stack and ability to provide improvement recommendations.
• Experience with designing stack transformation roadmaps for scale.
• Experience with complex data structures, data modeling and databases (typical marketing, sales, service data and data structures). Ability to provide best practice guidance on data management and integrations (APIs, file-drops, etc.).
• Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client ability to maintain.

Thanks, and Regards

Phone: [phone] Ext 112