Certified Automotive Technician

hendrick

Norfolk (VA)

On-site

USD 29,000 - 62,000

Full time

3 days ago

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Job summary

Rick Hendrick Cadillac in Norfolk is hiring an experienced Automotive Technician to identify repair needs and perform maintenance per dealership guidelines. You will use diagnostic tools, read service manuals, and ensure work meets manufacturer specifications.

The role requires thorough knowledge of automotive systems, 5+ years of hands-on experience, a valid driver’s license, and relevant certifications (ASE/NAPA) with state inspection license where applicable.

Qualifications

Extensive automotive repair knowledge and mechanical skills.
Ability to read and follow manufacturer service manuals.
Strong commitment to safety and quality workmanship.

Responsibilities

Examines customer vehicles to identify necessary repairs and maintenance.
Estimates cost of repairs and required parts.
Performs vehicle repairs and maintenance per dealership and manufacturer guidelines.
Documents services performed and records hours worked accurately.
Maintains a clean, organized, and safe work area; observes all safety rules.

Skills

Automotive

Education

High School Diploma

GED

State inspection/emissions license

ASE certifications

Job description

Rick Hendrick Cadillac (Norfolk)

Location:

6222 Virginia Beach Blvd, Norfolk, Virginia 23502

Summary:

Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Effectively utilizes available technologies to enhance customer experience.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Salary:

The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Compensation of $21.00 - $45.00 per flat rate hour. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.

Desired Education:

o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree

Field of Study/Work Experience:

o Accounting
√ Automotive
o Business
o Human Resources
o Information Technology

Desired Work Experience:

o up to 3 years
o 3-5 years
√ 5+ years

Education/Experience:

Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

Certificates and Licenses:

√ Valid Driver's License
√ Certified/senior technician with respective manufacturer.
√ State inspection/emissions license required by State.
√ All required manufacturer fundamental training and/or NAPA training provided by HAG.
√ Meets and/or exceeds manufacturer requirements for ASE tests.
√ Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI's, maintenance, and minor repairs.

Computer Skills:

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one‑on‑one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values: