Centralized Surgery Scheduler- Cape Care for Women

Saint Francis Healthcare System; Cape Girardeau (MO); Hybrid; USD 17,000 - 24,000; Full time

Job summary

Saint Francis Healthcare System is seeking a Centralized Surgery Scheduler to coordinate scheduling and authorization of highly specialized procedures such as neurosurgery, cardiothoracic, or orthopedic surgeries. The role requires expertise in insurance verification for surgical interventions and ensuring regulatory compliance for reimbursement.

Responsibilities include liaising with surgeons and departments, optimizing processes, and maintaining HIPAA-compliant documentation.

Qualifications

• Must have scheduling experience or knowledge in referrals and workflow management.
• Experience in verifying insurance for surgical interventions preferred.
• Ability to maintain HIPAA-compliant handling of sensitive patient information.

Responsibilities

• Coordinate scheduling and authorization of complex surgeries (e.g., neurosurgery, cardiothoracic, orthopedic).
• Serve as liaison between surgeons, specialized departments, and hospital staff to optimize scheduling and resources.
• Ensure documentation supports proper reimbursement and compliance with regulatory guidelines.

Skills

Scheduling

Insurance verification

HIPAA compliance

Education

High School Diploma or GED

Job description

JOB SUMMARY

The Centralized Surgery Scheduler encompasses a comprehensive array of responsibilities tailored to the coordination of highly specialized surgical procedures. This entails expertise in scheduling and authorizing intricate surgical interventions, such as neurosurgery, cardiothoracic surgery, or orthopedic procedures, necessitating an in-depth understanding of specialized equipment, resources, and pre-operative protocols. Additionally, the role requires advanced proficiency in insurance verification specifically for surgical interventions, navigating complex insurance plans, and understanding coverage nuances for specialized treatments. A key aspect of the position involves conducting thorough assessments of medical necessity for surgeries, appointments, and procedures, particularly for specialized treatments, to ensure compliance with regulatory requirements and optimize reimbursement. Acting as a primary liaison between surgeons, specialized departments, and hospital personnel, the Centralized Surgery Scheduler facilitates coordination of specialized procedures, addresses departmental needs, and streamlines processes. Furthermore, the role entails maintaining compliance with specialized procedure requirements and ensuring accurate documentation for proper reimbursement, particularly in areas with stringent regulatory guidelines. Collaboration with specialized departments to identify opportunities for process improvement and implement changes to optimize efficiency and quality of care delivery is also essential. The Centralized Surgery Scheduler must handle highly sensitive and confidential information related to specialized surgeries and patient care with discretion and adherence to HIPAA regulations. Moreover, proficiency in emergency response coordination for specialized surgeries, along with providing training and mentorship in specialized scheduling practices, completes the comprehensive skill set required for this specialized role. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center. In addition, any and all duties as assigned by the Supervisor, Manager and/or Director.

JOB DETAILS AND REQUIREMENTS

Standard Shift: Monday-Friday 8:00am-4:30pm

Opportunity for remote work after successful completion of 6 months of onsite training

Minimum starting pay $15/hr

Education:

• High School Diploma or GED- required

Experience:

• One (1) year of experience and knowledge in scheduling, referrals, and workflow management- preferred

ADDITIONAL INFORMATION

Why Work at Saint Francis?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12‑bed hospital has grown into the region’s leading healthcare system-recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center , nearly 3,000 team members , and over 300 providers , Saint Francis is not only the largest healthcare system between St. Louis and Memphis-it’s a powerful economic anchor for the communities it serves.

You’ll find more than 50 specialties , the region's only Level III Emergency and Trauma Center , and southeast Missouri's first Level III NICU . The system's employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area's primary care providers.

A Mission That Matters

At Saint Francis, you're not just doing a job - you're part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

• Integrity: Doing what's right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

If You're Looking to Make a True Impact...

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

Our most important asset is our colleagues. That's why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24