Centralized Surgery Scheduler- Cape Care for Women

Saint Francis Healthcare System; Cape Girardeau (MO); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Saint Francis Healthcare System is seeking a Centralized Surgery Scheduler to coordinate the scheduling and authorization of specialized surgical procedures, including neurosurgery, cardiothoracic, and orthopedics. The role emphasizes insurance verification, medical necessity reviews, and HIPAA-compliant documentation.

Key duties include liaising with surgeons and departments, ensuring efficient workflows, and promoting continuous process improvements to enhance care quality and reimbursement

Qualifications

• One year of experience in scheduling, referrals, and workflow management preferred.
• High school diploma or GED required.
• Experience coordinating with surgeons and hospital staff.
• Knowledge of surgical pre-op protocols and regulatory requirements.
• HIPAA compliance knowledge and patient confidentiality responsibilities.

Responsibilities

• Coordinate scheduling and authorization for complex surgical procedures.
• Verify insurance coverage for surgeries and assess coverage nuances.
• Assess medical necessity for surgeries, appointments, and procedures.
• Serve as liaison between surgeons, specialized departments, and hospital personnel.
• Maintain compliant documentation for proper reimbursement.
• Assist with process improvements and provide scheduling training.

Skills

Scheduling

Referrals

Workflow

Insurance verification

HIPAA compliance

Education

High School Diploma or GED

Job description

Job Summary

The Centralized Surgery Scheduler encompasses a comprehensive array of responsibilities tailored to the coordination of highly specialized surgical procedures. This entails expertise in scheduling and authorizing intricate surgical interventions, such as neurosurgery, cardiothoracic surgery, or orthopedic procedures, necessitating an in-depth understanding of specialized equipment, resources, and pre-operative protocols. Additionally, the role requires advanced proficiency in insurance verification specifically for surgical interventions, navigating complex insurance plans, and understanding coverage nuances for specialized treatments. A key aspect of the position involves conducting thorough assessments of medical necessity for surgeries, appointments, and procedures, particularly for specialized treatments, to ensure compliance with regulatory requirements and optimize reimbursement. Acting as a primary liaison between surgeons, specialized departments, and hospital personnel, the Centralized Surgery Scheduler facilitates coordination of specialized procedures, addresses departmental needs, and streamlines processes. Furthermore, the role entails maintaining compliance with specialized procedure requirements and ensuring accurate documentation for proper reimbursement, particularly in areas with stringent regulatory guidelines. Collaboration with specialized departments to identify opportunities for process improvement and implement changes to optimize efficiency and quality of care delivery is also essential. The Centralized Surgery Scheduler must handle highly sensitive and confidential information related to specialized surgeries and patient care with discretion and adherence to HIPAA regulations. Moreover, proficiency in emergency response coordination for specialized surgeries, along with providing training and mentorship in specialized scheduling practices, completes the comprehensive skill set required for this specialized role. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center. In addition, any and all duties as assigned by the Supervisor, Manager and/or Director.

Job Details And Requirements

Standard Shift: Monday-Friday 8:00am-4:30pm

Opportunity for remote work after successful completion of 6 months of onsite training

Minimum starting pay $15/hr

Education

• High School Diploma or GED- required

Experience

• One (1) year of experience and knowledge in scheduling, referrals, and workflow management- preferred

Why Work at Saint Francis?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12-bed hospital has grown into the region’s leading healthcare system—recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306-bed Medical Center, nearly 3,000 team members, and over 300 providers, Saint Francis is not only the largest healthcare system between St. Louis and Memphis—it’s a powerful economic anchor for the communities it serves.

You’ll find more than 50 specialties, the region’s only Level III Emergency and Trauma Center, and southeast Missouri’s first Level III NICU. The system’s employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area’s primary care providers.

A Mission That Matters

At Saint Francis, you’re not just doing a job - you’re part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

• Integrity: Doing what’s right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ's eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

If You’re Looking to Make a True Impact…

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

Our most important asset is our colleagues. That's why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [e-mail].