Centralized Staffing and Scheduling Coordinator - Richmond Health Source Shared Services

Bon Secours Mercy Health; Richmond (VA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Incentives and 403(b) with employer

Medical, dental, vision coverage

Paid time off and family leave

Job summary

Bon Secours Mercy Health is seeking a Centralized Staffing & Scheduling Coordinator to manage scheduling, staffing, and timekeeping for designated work areas in Richmond Health Source Shared Services. You will create and edit schedules, manage timecards, and mobilize staff to meet daily needs, including 24-hour shifts and unplanned vacancies.

The role requires 1 year of staffing & scheduling software experience, preferably in healthcare, and an associate degree in a related field.

Qualifications

• Associate degree in business, data management, or related field (preferred).
• 1 year experience with staffing & scheduling software (required).
• Previous experience in a healthcare setting (preferred).

Responsibilities

• Creates and edits schedules for nursing departments into the electronic scheduling system following hospital policies, procedures and guidelines.
• Prepares accurate daily and shift work schedules reflecting forecasted needs in collaboration with nurse managers.
• Approves or denies all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.
• Balances and publishes schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine vacancy rate for the various roles and post incentive shifts.
• Adjusts schedule to accommodate needs by acquiring additional personnel or reducing scheduled staff; contacts available staff to best provide for unit care requirements.
• Within 24 hours of shift time, determines complex department staffing needs and arranges appropriate coverage and communicates to the units.
• Receives sick call notifications and manages unplanned shift vacancies; evaluates market staffing to determine needs for recruiting associates for open shifts.
• Maintains daily maintenance of unit/department schedules within the electronic staffing system and communicates critical staffing needs to nurse manager.
• Approves or denies all timecard requests with attestations, and communicates to unit managers.
• Prepares timecards for manager approval.
• Maintains staffing related records, files, and reports; distributes reports to appropriate leaders.
• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

Education

Associate degree in business, Data Management, or Related Field

Job description

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Bon Secours

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Centralized Staffing and Scheduling Coordinator - Richmond Health Source Shared Services

Job Summary

The Centralized Staffing & Scheduling Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

Essential Functions

• Creates and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines. Assign specialty roles particular to each unit’s operational needs.
• Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers.
• Approves or denies all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.
• Balances and publishes schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine the vacancy rate for the various roles in the department and post incentive shifts in accordance with the incentive policy for the ministry.
• Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.
• Within 24 hours of shift time, determines complex department staffing needs and arranges appropriate coverage in the technology and communicate to the units.
• Receives sick call notifications and manages unplanned shift vacancies; evaluates market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.
• Maintains daily maintenance of unit/department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to nurse manager or their designee.
• Approves or denies all timecard requests with attestations, with communication to unit managers as appropriate.
• Prepares timecards for readiness for manager approval (Review and clean up exceptions)
• Maintains staffing related records, files, and reports. Distributes reports to appropriate leaders, as determined by manager.
• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

• Associate degree in business, Data Management, or Related Field (preferred)

Licensure/Certification

• None

Experience

• 1 year experience with staffing & scheduling software (required)
• Previous experience in a healthcare setting (preferred)

Range

• Minimum: $19.97
• Maximum: $29.96

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affidqutive Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]