Centralized Scheduler

St. Francis Medical Center; Cape Girardeau (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Total Rewards package

Health coverage and benefits

Education assistance

Job summary

Saint Francis Medical Center is seeking a Centralized Scheduler to organize surgeries, appointments, and procedures for physicians and patients. You will transcribe orders into the EMR, scan H&Ps, and maintain scheduling queues while ensuring insurance eligibility is verified.

The role requires a high school diploma and at least one year of medical scheduling experience, with strong computer skills and professional communication with staff and customers.

Qualifications

• One year of scheduling experience in a medical environment preferred.
• Medical terminology knowledge required.
• Professional, courteous interaction with patients and staff.
• Ability to exercise independent judgment and timely decision-making.

Responsibilities

• Schedule surgeries, appointments and procedures as requested by physicians and customers.
• Transcribe and scan orders and H&P into the EMR; maintain scheduling work queues.
• Verify insurance benefits and eligibility; coordinate with physicians and staff.

Skills

Medical terminology

Customer service

Independent judgment

Professional communication

Education

High School Diploma

Tools

EMR systems

Job description

JOB SUMMARY

The Centralized Scheduler is responsible for scheduling surgeries, appointments and procedures at the request of physicians and customers. Responsible for transcribing and scanning all orders and H&P’s into the electronic medical record. Responsible for maintaining scheduling related work queues. Responsible for schegistration of patients, which includes verification of insurance benefits & eligibility. Responsible for initiating medical necessity checking on surgeries, appointments and/or procedures. Assures the specific needs of department, physician and customers are met. Providing assistance and direction to physicians, their staff and other hospital personnel with whatever needs they may have. Maintains the master physician listing for use by the medical center. Working closely with departments on new procedures and requirements to ensure compliance and proper reimbursement. Lives the Mission, Vision, Values and Philosophy of the department and Saint Francis Medical Center. Constantly works with and maintains restricted or confidential information from many sources within the medical center. Any and all duties as assigned by the Assistant Manager, Manager and/or Director.

JOB DETAILS AND REQUIREMENTS

Education:

High School Diploma required

Certification & Licensures:

N/A

Experience:

• One year of experience in a medical environment which included scheduling duties strongly preferred.
• Medical terminology or prior Administrative Partner experience.
• Professional and courteous manners in dealing with customers.
• Appropriate and timely independent judgement.
• Computer experience required.

ADDITIONAL INFORMATION

Why Work at Saint Francis?

Saint Francis Healthcare System began in 1875 when three courageous Franciscan Sisters answered a call to care for those in need. What started as a 12‑bed hospital has grown into the region’s leading healthcare system-recognized nationally for exceptional quality, safety, and patient experience.

Today, Saint Francis serves more than 715,000 people across five states. With a 306‑bed Medical Center , nearly 3,000 team members , and over 300 providers , Saint Francis is not only the largest healthcare system between St. Louis and Memphis-its a powerful economic anchor for the communities it serves.

You’ll find more than 50 specialties , the region’s only Level III Emergency and Trauma Center , and southeast Missouri’s first Level III NICU. The system’s employed physician group, Saint Francis Medical Partners, supports more than 40 outreach clinics and 70% of the area’s primary care providers.

A Mission That Matters

At Saint Francis, you’re not just doing a job - you’re part of a Catholic healing ministry rooted in compassion, dignity, and service. Every action is inspired by a commitment to honor human life and care for every person who walks through the doors.

Mission

To provide a ministry of healing, wellness, quality, and love inspired by our faith in Jesus Christ.

Vision

To be a leading Catholic healthcare system that celebrates and protects the gift of life by providing exceptional patient outcomes in quality, safety, access and value.

Values You Can Feel Every Day

• Integrity: Doing what’s right, even when no one is watching
• Stewardship: Managing resources wisely for the future
• Faith: Believing in a purpose greater than ourselves
• Hope: Lifting up those who feel discouraged
• Joy: Serving others with a grateful, happy heart
• Compassion: Seeing others through Christ’s eyes
• Excellence: Always striving to be the best
• Dignity: Respecting human life from beginning to end

If You’re Looking to Make a True Impact...

Saint Francis offers a workplace where your work has purpose, your team feels like family, and your contributions support a mission that has been changing lives for more than 150 years.

Total Rewards

Our most important asset is our colleagues. That’s why Saint Francis Healthcare System offers a comprehensive benefits program to meet all your needs. Colleagues working at least 24 hours per week will have access to our Total Rewards package as outlined below.

• Comprehensive and affordable health coverage including medical, prescription, dental and vision - available on the first of the month after hire date
• Saint Francis Medical Services Discount
• Earned Time Off (ETO) based on relevant years of work history. ETO combines vacation, sick, holidays, and personal days into one balance to allow for flexibility
• Retirement benefits including SFHS immediate matching
• Education Assistance benefits up to $5,000 per calendar year for one year of service after graduation
• Other benefits including: Benefit Support through Health Advocate, Employee Assistance Program, Flexible Spending Accounts, Identity Theft Protection, Pet Insurance, Earned Wage Access

To learn more about our Total Rewards package and eligibility, visit www.sfmc.net/careers/benefits/.

Saint Francis Healthcare System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, Saint Francis Healthcare System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with the ADA Amendments Act (ADAAA) should you have a disability and would like to request an accommodation in order to apply for a currently open position with Saint Francis Healthcare System, please call 573-331-5152 or email us at [e-mail].