Centralized Admissions Coordinator / Administrative Assistant

Dialysis Clinic; New York (NY); On-site; USD 60,174,000 - 80,231,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Paid time off

Extended Sick Bank

Retirement match

Education reimbursement

Employee assistance program

Wellness program

Job summary

Dialysis Clinic, Inc. seeks a Centralized Admissions Coordinator / Administrative Assistant to support ESRD patient admissions. This full-time role involves coordinating documents, verifying insurance, and guiding patients through the intake process.

You will enter patient data, communicate with care teams, and help ensure a smooth admissions experience across assigned clinics. A positive, collaborative mindset is essential for success.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training; or equivalent.
• Medical office experience preferred.

Responsibilities

• Adheres to facility processes and protocols under supervision.
• Communicates weekly with Nurse Manager on shift availability.
• Gathers initial documents and coordinates with referring clinics.
• Receives and documents secured e-faxes for admissions.
• Requests insurance verifications from the local office.
• Collaborates with Administrator, Nurse Managers, Social Workers, and Dietitians.

Skills

Communication skills

Clinical excellence

Collaboration

Problem solving

Education

High school diploma or GED

1–3 months related experience or training

Medical office experience preferred

Job description

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states, “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off, and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The Centralized Admissions Coordinator / Administrative Assistantis responsible for duties related to admission of all end stage renal disease (ESRD) patients, permanent and transient, for the clinics assigned.

Schedule: Full-time, five 8-hour shifts starting at 8am

Compensation: Pay ranges from $21-$28 per hour, depending on experience

Benefits:

• Comprehensive medical, dental, and vision benefits
• Life and long-term disability insurance are provided at no additional expense to the employee
• Paid time off (PTO), including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness, or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

What You Can Expect:

• Adheres to facility specific processes and protocols, as outlined by the Area Operations Director, Nurse Manager, attending physician, and/or medical director, who determines required components. Other duties may be assigned.
• Communicates with Nurse Manager and/or designee on a weekly basis regarding shift availability. Maintain an electronic tracking system for optimal efficiency and organization.
• Provides referring facilities to include hospitals, other outpatient dialysis clinics, and/or outpatient nephrology clinics, with list of required documents on the same day of request for placement.
• Gather all initial financial supporting documentation, information, and coordinating with referring physician or his/her designee and referred clinic, in order to support the patient during the admissions process.
• Receives, secures and documents all secured e-faxes, and update designated clinic with pending documentation, to include any pending required admission documents.
• Requests for insurance verifications to representative within your local or corporate business office.
• Collaborate with entire team: Administrator, Nurse Managers, Social Workers, Dietitians, and Clinic Staff.
• Responsible for entering patient information into Demographics application within the Darwin Portal, once the patient has been accepted.

Qualifications

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• High school diploma or general education degree (GED) required
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Medical office experience preferred

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations.

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson [e-mail] 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see:

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles