Central Quality Manager

Foxconn Technology Group; Mount Pleasant (WI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer contribution

Personal, vacation, and holiday paid time off

Onsite health and wellness center

Job summary

Foxconn Technology Group seeks a Central Quality Manager to lead quality management systems and drive continuous improvement in Mount Pleasant, Wisconsin. Candidates should have over 5 years of experience in quality management, particularly within SMT/Electronics manufacturing. Responsibilities include ensuring compliance with ISO standards, managing cross-functional initiatives, and analyzing key quality metrics. Comprehensive benefits including medical, 401K, and professional development opportunities are offered.

Qualifications

• 5+ years of experience in quality management within SMT, PCBA, or electronics manufacturing environment.
• Strong knowledge of QMS and ISO standards.
• Proven experience leading audits and corrective action processes.

Responsibilities

• Ensure compliance with industry standards such as ISO 9001.
• Drive continuous improvement initiatives using Lean and Six Sigma.
• Oversee audits and monitor key quality metrics.

Skills

Quality Management Systems (QMS)

Lean

Six Sigma

Data analysis

Cross-functional team leadership

Education

Bachelor’s Degree in Engineering, Quality, Manufacturing, or related field

Tools

Microsoft Office Suite

MES

ERP

Job description

Central Quality Manager

Department: Supporting Quality

Employment Type: Full Time

Location: SMC

Description

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Central Quality Manager to lead quality management systems and drive continuous improvement across manufacturing operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.

The Central Quality Manager will oversee quality standards, manage cross-functional quality initiatives, and ensure compliance with internal and external requirements while assisting this Supporting Quality Department as needed.

Responsibilities

• Ensure compliance with industry standards such as ISO 9001 and customer-specific quality requirements for electronics manufacturing
• Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis focused on SMT processes
• Oversee internal and external audits, including preparation, execution, and corrective action follow-up
• Monitor and analyze key quality metrics including first pass yield (FPY), defects per million opportunities (DPMO), scrap, and customer returns
• Develop and implement quality KPIs and dashboards specific to SMT, PCBA, and test processes
• Collaborate with Production, Process Engineering, Test Engineering, Supplier Quality, and Customer Quality teams to resolve quality issues
• Establish and maintain standard operating procedures (SOPs), work instructions, and quality documentation for SMT lines
• Lead cross-functional teams in problem-solving activities related to solder defects, component placement, and test failures
• Support new product introduction (NPI) processes including DFM/DFA reviews, process validation, and pilot builds
• Review and approve control plans, PFMEA, and process validation activities for SMT and assembly processes
• Oversee quality performance of SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing
• Manage customer complaints and ensure timely resolution with effective corrective actions
• Serve as a key point of contact for customer quality escalations, audits, and technical discussions
• Oversee supplier quality performance for electronic components and PCB suppliers in partnership with Supply Chain
• Drive incoming, in-process, and final inspection strategies including AOI, X-ray inspection, and visual inspection standards
• Implement and maintain statistical process control (SPC) and data‑driven decision‑making across SMT lines
• Train and mentor team members on IPC standards, quality tools, and electronics manufacturing best practices
• Ensure compliance with IPC standards such as IPC-A-610 and J-STD-001
• Identify risks within SMT processes and implement controls to prevent defects such as solder bridges, tombstoning, and insufficient solder
• Support digitalization and automation of quality systems including MES and traceability systems
• Partner with leadership to define quality strategy and long‑term improvement roadmap for electronics manufacturing
• Lead containment activities and rapid response efforts for major quality issues impacting production or customers
• Other Duties as assigned

Qualifications

• Bachelor’s Degree in Engineering, Quality, Manufacturing, or related field preferred
• 5+ years of experience in quality management within SMT, PCBA, or electronics manufacturing environment preferred; 5+ years in quality management required
• Strong knowledge of Quality Management Systems (QMS) and ISO standards
• Experience with SMT processes including stencil printing, pick‑and‑place, reflow, AOI, ICT, and functional testing
• Experience with Lean, Six Sigma, and continuous improvement methodologies
• Proven experience leading audits, root cause analysis, and corrective action processes
• Experience with PFMEA, control plans, and process validation preferred
• Knowledge of IPC standards such as IPC-A-610 and J-STD-001 preferred
• Strong analytical and problem‑solving skills with a data‑driven mindset
• Excellent communication and leadership skills with the ability to influence cross‑functional teams
• Ability to manage multiple priorities in a fast‑paced production environment
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with MES, ERP, or quality management software systems preferred
• Ability to sit, stand, and walk in an office and production environment and lift up to 25 pounds

Reasons you should work for us:

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short‑term disability coverage provided by employer.
• Supplemental life insurance and long‑term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full‑time employees.
• Onsite Aurora Health & Wellness Center available for all employees.
• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.