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Full Time - Reg 37.50 hours 497 Central Processing - 1555 Jefferson Rd, Henrietta, Rochester, NY, US
COMPETENCIES:
Central Processing Assistant Manager must demonstrate strong leadership, operational effectiveness, and a commitment to achieving results. This role requires the ability to manage production operations, support inventory flow, develop employees, maintain a safe work environment, and coordinate key initiatives such as new store openings and first-sort wares fulfillment. Success in this position depends on effective communication, collaboration, problem-solving, and the ability to drive continuous improvement while supporting organizational goals and Goodwill's mission.
Production & Operations - 25%
- Manage production activities and ensure assigned departments meet or exceed production goals.
- Monitor workflow and implement process improvements to increase efficiency and productivity.
- Communicate production expectations and reinforce the connection between store performance and Goodwill's mission.
- Coach, motivate, and support team members in achieving operational objectives.
- Perform production duties as needed to maintain operational effectiveness.
- Monitor inventory levels and merchandise flow to support store needs.
- Provide scheduling input and ensure accurate employee timekeeping.
Training & Team Development - 15%
- Train new employees on departmental procedures, production standards, and safety practices.
- Provide ongoing coaching, retraining, and performance feedback.
- Monitor employee productivity and support professional development.
- Foster a positive, accountable, and team-oriented work environment.
New Store Openings - 15%
- Coordinate production and inventory preparation for new store openings.
- Establish and maintain required clothing and wares fill quantities to ensure store readiness.
- Collaborate with logistics, distribution, and store leadership teams to ensure merchandise availability.
- Monitor inventory levels and coordinate replenishment efforts throughout the opening process.
- Conduct readiness reviews to verify inventory and operational requirements are met.
- Support grand opening execution and ongoing inventory needs during startup operations.
- Coordinate first-sort wares fulfillment activities between stores and production facilities.
- Work with stores to obtain and process high-quality first-sort wares inventory.
- Ensure merchandise is properly collected, sorted, transferred, and processed according to company standards.
- Oversee pricing activities for first-sort wares to ensure consistency and quality.
- Coordinate the return of priced first-sort wares to the originating store for retail sale.
- Maintain communication with store leadership regarding merchandise needs, transfers, and fulfillment status.
- Monitor fulfillment performance to support inventory and sales objectives.
Safety & Asset Protection - 5%
- Serve as Safety Ambassador and promote a culture of workplace safety.
- Ensure compliance with all company safety policies and procedures.
- Maintain a clean, organized, and hazard-free work environment.
- Ensure employees, volunteers, and community service personnel follow safe work practices.
- Protect company assets, including inventory, cash, equipment, and facilities.
Leader on Duty Responsibilities - 20%
- Serve as Leader on Duty as scheduled.
- Assist with employee supervision and daily store operations.
- Ensure operational policies, procedures, and safety standards are followed.
- Support cash handling activities, including drawer balancing, deposits, and transaction accountability.
- Assist with completion and submission of required operational reports.
- Resolve customer concerns promptly and professionally while maintaining service standards.
- Maintain the cleanliness and organization of the store, production areas, stockrooms, and workspaces.
- Oversee routine housekeeping and facility upkeep activities.
- Ensure store equipment and technology systems remain in proper working condition.
- Report maintenance and technology issues to the appropriate departments.
- Support resolution of equipment, facility, and system-related concerns.
Additional Responsibilities - 5%
- Assist store leadership with meetings, projects, and operational initiatives.
- Support district-wide production, inventory, first-sort fulfillment, and new store opening activities.
- Perform other duties as assigned to support organizational goals.
REQUIRED EDUCATION AND EXPERIENCE:
The base level of education, degrees, or years of experience in the same or related field that the employer deems necessary to perform the role.
PHYSICAL DEMANDS:
PHYSICAL AND WORKING ENVIRONMENT
Rarely (less than 0.5 hours per day)
Continually (5.6 - 8.0 hours per day)
Occasionally (0.6 - 2.5 hours per day)
Frequently (2.6 - 5.5 hours per day)
N/A = Not Applicable
Weight: Up to 10Ibs; Up to 20lbs; Up 35lbs; Up to 50lbs; Greater than 50lbs
Activity
Rarely, Occasionally, Frequently, Continuously or N/A
Weight
Stationary Standing
Frequently
Occasionally
Walking
Frequently
Rarely
Occasionally
Lifting/Carrying
Always
Frequently
Occasionally
Up to 25 lbs
26 to 75 lbs
75+ lbs
Pushing/Pulling
Always
Frequently
Up to 59 lbs
60 to 100 lbs
Frequently
Occasionally
Kneeling
Occasionally
Twisting/Turning
Frequently
Climb
Occasionally
Stoop
Occasionally
Overhead Reaching
Occasionally
Typing/Keyboarding
Occasionally
Driving (car/equipment)
Occasionally
Critical Thinking/Organization
Frequently
Talking on Phone
Rarely
Talking in Person
Frequently
Hearing in Person
Frequently
ADDITIONAL CONSIDERATIONS:
ADDITIONAL CERTIFICATIONS : Ability to work and learn to operate a forklift by passing required internal testing and certification.
Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.