Central Market Dallas Curbside Shopper - Part-Time

H-E-B; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading grocery retailer in Dallas is seeking a Customer Service Representative to join its team. Responsibilities include selecting and packaging eCommerce online orders while providing excellent customer service. Candidates must be 18 years or older and have a high school diploma or equivalent. The role requires lifting up to 55 lbs and managing various tasks in a fast-paced environment. Join a community that puts People first!

Qualifications

• Must be 18 years of age.
• Ability to lift 55 lbs and manage in excess of 55 lbs.
• Ability to maintain a license for material-handling equipment.

Responsibilities

• Select eCommerce online orders and package them according to SOPs.
• Transport and load groceries from the store to customers' vehicles.
• Provide excellent customer service by answering product-related questions.

Skills

Excellent customer service skills

Basic communication skills

Ability to prioritize

Ability to work a flexible schedule

Ability to use material-handling equipment

Education

High school diploma or equivalent

Job description

Overview

Central Market needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

Responsibilities

As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas are clean and free of debris. Once you’re eligible, you will become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and customer service.

• Packages, transports, and loads groceries and merchandise from the store to the Customer’s vehicle.
• Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location.
• Provides excellent customer service by answering product-related questions, locating products, and helping Customers as needed.
• Minimizes shrink through careful handling of product.
• Achieves productivity standards.
• Complies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitation.
• Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers.

Qualifications

• Must be 18 years of age.
• High school diploma or equivalent.
• Excellent customer service skills.
• Basic communication skills.
• Ability to prioritize and handle cross-functional tasks.
• Ability to work a flexible schedule.
• Ability to use material-handling equipment and maintain license (required).
• Ability to lift 55 lbs and manage in excess of 55 lbs.

Physical and Working Conditions

Perform in a fast-paced work environment requiring detailed work and precision. Work a flexible schedule based on business needs. Perform the following essential requirements: repeatedly reach at waist, grasp; frequently stand, walk, reach at shoulders; occasionally be exposed to cold conditions, wet conditions, and loud noises; occasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch; demonstrate the ability to lift 55 lbs and manage in excess of 55 lbs.