Central Market (Dallas) Cake Decorator - Full-time

H-E-B; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Market is seeking a Production Specialist to support daily operations with availability for days, evenings, and weekends. The role involves mixing, shaping, baking, wrapping, stocking, and ensuring product quality while maintaining sanitation and safe handling standards.

You will read daily production lists, assist customers, and help manage inventory and records. Flexibility and strong communication are essential for success in this fast-paced environment.

Qualifications

• 2+ years of related experience
• Experience with commercial production
• Excellent interpersonal and communication skills
• Ability to handle stressful situations
• Good verbal and written communication skills
• Ability to inform customers about ingredients
• Values diversity
• Lift and carry moderate to heavy loads (min. 50 lbs)
• Flexible schedules including days, evenings, weekends, and holidays

Responsibilities

• Mixing, shaping, baking, wrapping and stocking of products
• Ensure quality control of all products before sending to sales floor
• Maintain sanitation in the department
• Organize back storage, freezer, walk-in and production area
• Read and execute daily production list
• Calculate figures and amounts (weights, discounts, percentages, volumes)
• Provide customer service by answering questions and taking orders
• Monitor quality of goods and shrink
• Order and receive products and supplies
• Maintain transfer records
• Prep, wrap, price, sell, and stock products continuously
• Demo or prepare customer samples for self-serve
• Provide superior customer service
• Use suggestive selling techniques to maximize sales

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Stress management

Knowledge of ingredients

Flexibility in schedule

Job description

Responsibilities Job Summary: Central Market is seeking a Production Specialist with availability to include days, evenings, and weekends to handle the freshest quality ingredients. Production Specialists work under direct supervision. They will apply basic and some advanced skills in procedures, techniques, tools, materials and/or equipment appropriate to are of specialization. Use of specialized subject matter knowledge required. Key Responsibilities & Essential Functions:

• Duties of this position may include:
• Include mixing, shaping, baking, wrapping and stocking of products
• Ensures quality control of all product before sending to sales floor
• Maintains sanitation in the department
• Maintains organization of back storage, freezer, walk-in and production area
• Reads and executes daily production list
• Ability to calculate figures and amounts such as weights, discounts, percentages and volumes
• Provides customer service as required such as answering questions, taking orders on the phone
• Assists in monitoring the quality of goods and monitors shrink
• Orders and receives products and supplies
• Maintains transfer records
• Preps, wraps, prices, sells, and stocks products continuously
• Demos, or prepares customer samples for self-serve
• Provides superlative customers service
• Uses suggestive selling techniques to maximize sales The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
• Qualifications & Key Requirements: Work Experience: 2+ years 2-5 years of related experience
• Required Experience with commercial production
• Preferred Knowledge/Skills/Abilities: Excellent interpersonal and communication skills
• Required Ability to handle stressful situations
• Required Good verbal and written communication skills
• Required Ability to inform customers about ingredients
• Required Values diversity
• Required Education: Licenses/Certifications: Physical Demands & Working Conditions: Lift and carry moderate to heavy loads (minimum of 50 lbs.) Bend, reach, push, and pull. Ability to work overnight and flexible schedules (days, evenings, weekends, and holidays)
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 2/1/2004