Central Market (Austin Westgate) Gelato Production Rep - Part time

H-E-B; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Market is seeking a Production Representative with availability to include days, evenings, and weekends to handle the freshest, quality of ingredients. Assignments will vary by department in Store.

Responsibilities include mixing, shaping, baking, wrapping, stocking, and ensuring product quality before it reaches the sales floor. Strong customer service and ability to follow daily lists are essential.

Qualifications

• Experience with commercial production preferred.
• Baking knowledge helpful.
• Strong customer service abilities are valued.

Responsibilities

• Include mixing, shaping, baking, wrapping and stocking of products.
• Ensure quality control of all product before sales floor.
• Maintain sanitation in the department.
• Keep back storage, freezer, walk-in and production area organized.
• Read and execute daily production list.
• Provide customer service by answering questions and taking orders by phone.
• Assist in monitoring product quality and shrink.
• Order and receive products and supplies.
• Maintain transfer records.
• Prep, wrap, price, sell and stock products continuously.
• Demo or prepare customer samples for self-serve.
• Provide excellent customer service.
• Use suggestive selling techniques to maximize sales.

Skills

Interpersonal skills

Communication

Stress management

Verbal communication

Written communication

Baking knowledge

Diversity awareness

Job description

Responsibilities

Central Market is seeking a Production Representative with availability to include days, evenings, and weekends to handle the freshest, quality of ingredients.

Assignments will vary dependent on Department in Store.

Key Responsibilities & Essential Functions

• Include mixing, shaping, baking, wrapping and stocking of products
• Ensures quality control of all product before sending to sales floor
• Maintains sanitation in the department
• Maintains organization of back storage, freezer, walk-in and production area
• Reads and executes daily production list
• Provides customer service as required such as answering questions, taking orders on the phone
• Assists in monitoring the quality of goods and monitors shrink
• Orders and receives products and supplies
• Maintains transfer records
• Preps, wraps, prices, sells, and stocks products continuously
• Demos, or prepares customer samples for self-serve
• Provides superlative customers service
• Uses suggestive selling techniques to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

• Experience with commercial production preferred

Knowledge/Skills/Abilities

• Excellent interpersonal and communication skills
• Ability to handle stressful situations
• Good verbal and written communication skills
• Knowledge and preparation of baking goods preferred
• Values diversity

Physical Demands & Working Conditions

• Lift and carry moderate to heavy loads (minimum of 50 lbs.) Bend, reach, push, and pull
• Ability to work overnight and flexible schedules (days, evenings, weekends, and holidays)

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2004