Central Market (Austin Westgate) Catering Sales Lead - Full-Time

H-E-B; Austin (TX); On-site; USD 48,000 - 70,000; Full time

Job summary

H-E-B is seeking a Sales Lead to apply advanced food knowledge and lead department operations. The role involves ordering products, supervising tasks, and maintaining refrigerations, safety and sanitation standards.

You will leverage culinary expertise and customer service to drive department performance in a fast-paced grocery setting. The position requires 5+ years in retail or restaurant, and a certification in Materials Handling Equipment.

Qualifications

• 5+ years of experience in retail or restaurant settings.
• Previous retail/restaurant experience is required.
• Knowledge of department products, food preparation, and equipment is essential.
• Extensive knowledge of specialty food products and food preparation is essential.
• Strong customer service skills are required.
• Passion for food is essential.
• Excellent interpersonal and communication skills are required.
• Ability to work in a fast-paced environment and in extreme temperatures.
• Materials Handling Equipment certification is required.

Responsibilities

• Assist in ordering to maximize sales.
• May assist in writing weekly department schedule.
• Identify and address high priority activities first.
• Communicate clear expectations for assignments.
• Delegate responsibilities to Partners.
• Provide excellent customer service.
• Maintain operating effectiveness and regulatory compliance.
• Ensure compliance with safety, sanitation, and inventory standards.
• Assist in merchandising to maximize sales.
• Utilize suggestive selling techniques.

Skills

Product knowledge

Food preparation

Customer service

Passion for food

Interpersonal skills

Communication

Fast-paced work

Temperature tolerance

Tools

MHE certification

Job description

Responsibilities

Job Summary: A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department.

Key Responsibilities & Essential Functions

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Work Experience

• 5+ years 5-8 years experience - Required
• Previous retail/restaurant experience - Required

Knowledge/Skills/Abilities

• Knowledge of department product, food preparation, and equipment - Required
• Extensive knowledge of specialty food products and food preparation is essential - Required
• Strong customer service skills - Required
• Passion for food - Required
• Excellent interpersonal and communication skills - Required
• Ability to work in fast paced environment - Required
• Ability to work in extreme temperatures - Required

Licenses/Certifications

• Materials Handling Equipment certification - Required

Physical Demands & Working Conditions

• Must be able to manage in excess of 25 lbs., up to 50 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2004