Central Load Planning Agent, Amazon Air Network Control Center

Amazon; Erlanger (KY); On-site; USD 64,000 - 96,000; Full time

Benefits offered by this job

Health insurance

Paid time off

RSU eligibility

Job summary

Amazon.com Services LLC is seeking a detail-oriented Centralized Load Planning (CLP) Agent in Erlanger, KY. You will ensure aircraft load accuracy, weight and balance calculations, and proper container weights for air cargo.

The role requires coordinating with gateways, NCC operations, and airline partners to maintain safety and compliance. You will review payloads, fuel, and ULD types, supporting operations with precise load plans and continuous process improvements.

Qualifications

• FAA/DHS background checks required to access secure areas.
• Ability to pass required qualification courses and ongoing currency training.
• Ability to work a rotating, flexible schedule including nights, weekends and holidays.
• English literacy required.

Responsibilities

• Deliver load planning guidance for complex, multi-flight operations to gateways and stakeholders.
• Apply advanced load planning knowledge to navigate complex and ambiguous scenarios.
• Communicate guidance to Gateway Operations Leaders to ensure load accuracy per the plan.
• Provide mentorship to gateway operations as needed.
• Ensure weight and balance calculations are produced for flight crews.
• Utilize Amazon Air systems to oversee load planning operations and improve processes.

Skills

Project management

Supply chain

Load planning & balance

Regulatory compliance

Communication

Education

Bachelor’s degree or equivalent weight & balance experience

Tools

MS Access

SQL

Job description

Description

Amazon Air's Centralized Load Planning team is looking for detail-oriented aviation professionals who are passionate about operational safety and accuracy as we continue delivering smiles to Amazon customers every day.

As a Centralized Load Planning (CLP) Agent, you will be directly responsible for the accuracy of the information provided to Amazon's air carriers relating to aircraft loading. This includes aircraft weight and balance calculations, Unit Load Device (ULD) container weights, and fuel load. The CLP Agent will assign positions for all containerized, palletized, and loose outbound cargo and communicate any concerns to local gateway teams if adjustments are required. The CLP Agent will understand weight and balance theory and adhere to aircraft operator and manufacturer requirements.

Applicants are required to successfully pass all company initial certifications and maintain all required certifications during annual recurrent training in areas of load planning responsibilities. This position requires strong communication with operational leaders, executive leaders, corporate managers, technical product managers, airline carrier partner leadership, and third-party vendors.

Serving as a subject matter expert, the CLP Agent provides the CLP team with regulatory knowledge, expertise, and practical experience in the areas of load planning, cargo buildup, and aircraft weight and balance systems.

Key job responsibilities

• Deliver load planning guidance for complex, multi-flight operations while communicating container inventory, special loads, DG, and aircraft-specific instructions to gateways and stakeholders.
• Utilize advanced technical knowledge and judgement of load planning to navigate complex and ambiguous operational scenarios
• Communicate, provide direction and guidance to Gateway Operations Leaders to ensure aircraft load accuracy in accordance with the load plan.
• Provide mentorship to gateway operations as needed.
• Ensure creation/distribution of weight and balance calculations to flight crew members, be able to navigate complex scenarios with partner carrier flight operations/leadership.
• Utilize Amazon Air systems for overseeing load planning operations per assignment and provide operational improvements/designs to support teams. - Provide operational SME expertise to local gateways, NCC operations and carrier partners.
• Ensure accurate production of assigned load plan and manages workload to include review of planned payload, required weights, fuel, ULD types, loading needs of assigned location.

Basic Qualifications

• 2+ years of program or project management experience
• 1+ years of supply chain experience
• 2+ years of experience in one of the following: Aircraft Load Planning, Weight and Balance Operations, Aviation Operations Management, Cargo Operations Management, Transportation Operations Management, and/or Network Control Center Operations Management
• Must fulfill FAA and DHS criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA) and be able to secure appropriate airport authority and/or US Customs security badges
• Ability to pass all required qualification courses and ongoing currency training requirements.
• Ability to work a rotating, flexible work schedule, including nights, overnights, weekends and holidays.
• English literacy skills

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Bachelor’s degree or equivalent weight and balance years of experience.
• Proficiency in Weight and Balance systems, MS Office Suite, and general computer applications
• Demonstrated ability to prioritize and manage multiple projects simultaneously in a rapidly changing
• Experience with Amazon Air load planning and ramp operations or equivalent air cargo experience.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, KY, Erlanger - 64,200.00 - 96,200.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10555778