Central Culture and Climate Ambassador - Community School & Student Services (2026-27)
Community Schools & Student Services (CSSS)
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Job summary
The Central Culture and Climate Ambassador position with Community Schools & Student Services (CSSS) in Oakland is part of the Oakland Unified School District. The role focuses on welcoming students and families, providing Tier 1 climate and culture supports, and contributing to a safe, inclusive school environment.
Responsibilities include greeting students, supporting Positive Behavioral Interventions, coordinating with school teams, monitoring safety zones, and leading restorative
Qualifications
- Excellent communication and conflict mediation skills.
- Experience supporting school climate initiatives is preferred.
- Ability to work with students, families and staff in a diverse environment.
Responsibilities
- Welcome students and families and provide Tier 1 climate supports.
- Support implementation of Positive Behavioral Intervention Systems.
- Monitor safety zones and assist with investigations and incidents.
- Coordinate with security protocols and school staff.
Skills
Job description
Oakland Unified School District Community Schools & Student Services (CSSS) - Oakland, California Open in Google Maps
Ref. PCN9489
BASIC FUNCTION: Perform a variety of proficient, prescribed duties requiring excellent communication skills, conflict mediation skills and use restorative justice practices. The Culture and Climate Ambassador provides Tier 1 and Tier 2 culture and climate supports. On a limited basis, they may serve as Tier 3 supports for students that are exiting Juvenile Justice System or returning from suspension. Primary responsibility is to welcome students and families and provide Tier 1 climate and culture supports through the school community by intercepting emerging conflicts, providing conflict mediation and resolution, and are essential members of the school's rapid response safety team.
REPRESENTATIVE DUTIES: Incumbent may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but are intended to accurately reflect the principal job elements.
ESSENTIAL FUNCTIONS:
- Culture and Climate Ambassadors greet students throughout the day to create a positive and inviting climate and culture on campus.
- Support school team to implement Positive Behavioral Intervention Systems that support on-time return to class including encouraging students, giving positive rewards, and implementing tardy sweeps.
- Build positive relationships with students, parents, staff and community; communicate with students and staff to provide receive information.
- Monitor and support a small group of focal students that need additional support and guidance.
- Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals of the school and the District.
School Safety:
- Ensure that students are in compliance with District and school policies.
- Monitor established climate and culture zones and areas including lunch areas, walkways, restrooms, parking lots, observe and interact with students during passing periods, between classes, lunch and lunch breaks.
- Assist in the investigations, incident reports and situations that interrupt the climate and culture of the school.
- Oversee and coordinate security protocols with SSO's at the school site location.
Conflict Mediation
- Promote conflict mediation/resolution practices for students
- Accurately read and interpret verbal and nonverbal communication.
- Be aware of and respectful of differences by avoiding disrespectful words, actions, or tones.
- Implement Crisis Prevention Strategies or other programs that prevent conflict and provide Tier 1 conflict mediation for students.
- Assist in the identification of students in need of conflict mediation and connect them directly with services on campus.
Restorative Practices
- Monitor and supervise monthly Saturday School and participate and lead restorative circles.
- Assist in data collection for Tier 1 systems in the school.
- Review culture and climate data to improve the effectiveness of culture and climate interventions.
- Attend weekly Climate and Culture team meetings to discuss best practices and improve climate and culture on campus.
- Facilitate restorative practices with students and use de-escalation strategies with students.
- Support the re-entry of students returning from discipline and incarceration through restorative practices to increase the access to wrap-around supports and connection to school site staff and resources.
- Perform related duties as assigned.
This job is also posted in Oakland Unified School District
Application Deadline: Feb 26, 2027 11:59 PM (Pacific Standard Time)
Posted: Nov 04, 2026 8:00 AM (UTC)
Starting Date: To Be Determined
Ref. PCN9489
BASIC FUNCTION: Perform a variety of proficient, prescribed duties requiring excellent communication skills, conflict mediation skills and use restorative justice practices. The Culture and Climate Ambassador provides Tier 1 and Tier 2 culture and climate supports. On a limited basis, they may serve as Tier 3 supports for students that are exiting Juvenile Justice System or returning from suspension. Primary responsibility is to welcome students and families and provide Tier 1 climate and culture supports through the school community by intercepting emerging conflicts, providing conflict mediation and resolution, and are essential members of the school's rapid response safety team.
REPRESENTATIVE DUTIES: Incumbent may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but are intended to accurately reflect the principal job elements.
ESSENTIAL FUNCTIONS:
School Ambassadors
- Culture and Climate Ambassadors greet students throughout the day to create a positive and inviting climate and culture on campus.
- Support school team to implement Positive Behavioral Intervention Systems that support on-time return to class including encouraging students, giving positive rewards, and implementing tardy sweeps.
- Build positive relationships with students, parents, staff and community; communicate with students and staff to provide receive information.
- Monitor and support a small group of focal students that need additional support and guidance.
- Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals of the school and the District.
School Safety:
- Ensure that students are in compliance with District and school policies.
- Monitor established climate and culture zones and areas including lunch areas, walkways, restrooms, parking lots, observe and interact with students during passing periods, between classes, lunch and lunch breaks.
- Assist in the investigations, incident reports and situations that interrupt the climate and culture of the school.
- Oversee and coordinate security protocols with SSO's at the school site location.
Conflict Mediation
- Promote conflict mediation/resolution practices for students
- Accurately read and interpret verbal and nonverbal communication.
- Be aware of and respectful of differences by avoiding disrespectful words, actions, or tones.
- Implement Crisis Prevention Strategies or other programs that prevent conflict and provide Tier 1 conflict mediation for students.
- Assist in the identification of students in need of conflict mediation and connect them directly with services on campus.
Restorative Practices
- Monitor and supervise monthly Saturday School and participate and lead restorative circles.
- Assist in data collection for Tier 1 systems in the school.
- Review culture and climate data to improve the effectiveness of culture and climate interventions.
- Attend weekly Climate and Culture team meetings to discuss best practices and improve climate and culture on campus.
- Facilitate restorative practices with students and use de-escalation strategies with students.
- Support the re-entry of students returning from discipline and incarceration through restorative practices to increase the access to wrap-around supports and connection to school site staff and resources.
- Perform related duties as assigned.
Job Categories:
Seasonal/Other Opportunities > Summer Camps/Programs
Support Staff > Safety/Security
- Citizenship, residency or work visa required
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