Central Billing Coordinator (on-site)

CliftonLarsonAllen LLP; Salem (NC); On-site; USD 45,000 - 62,000; Full time

Job summary

CliftonLarsonAllen LLP (CLA) seeks a Central Billing Coordinator in North Carolina to manage client invoicing and practice management tasks. You will collaborate with CRLs and engagement teams to ensure accurate billing, review invoices for discrepancies, and prepare reports on billing activity and trends.

The role requires 2–3 years of billing/admin experience, strong MS Office skills, and familiarity with Workday or similar PSA systems.

Qualifications

• 3 years of related administrative experience
• Minimum of 2 years of billing or accounting experience
• High school diploma or equivalent required
• Associate's or Bachelor's in Business Administration or Finance preferred
• Advanced proficiency with Workday or similar PSA software preferred
• Proficiency in Microsoft Windows and Office products required

Responsibilities

• Collaborate with CRLs and engagement teams to align billing expectations and apply industry standards.
• Review billing data to identify discrepancies, maintain accurate billing records, and correct errors.
• Analyze billing rates and job details to ensure consistency across the firm.
• Process and monitor invoices, flag out-of-scope work, and prepare billing reports.
• Assist with new client setup, data validation, and Billing Schedule maintenance.
• Communicate with clients and CRLs to resolve billing issues.
• Support revenue cycle management tasks including AR posting and updates as needed.
• Follow up on aging AR and assist in profitability analysis with leadership.

Skills

Administrative experience

Billing experience

MS Office proficiency

Customer communication

Analytical skills

Education

High school diploma or equivalent

Associate's or Bachelor's in Business Administration or Finance

Tools

Workday PSA

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

The Central Billing Coordinator champions client billing and practice management of all services provided by the firm. The Central Billing Coordinator performs regular and ongoing collaboration with Client Relationship Leaders ("CRLs") and engagement teams, as well as with leadership in order to process and monitor invoices, as well as resolving billing discrepancies and issues. This role is accountable for all duties related to timely and accurate client billing efforts within the firm.

As a Central Billing Coordinator, you will:

• Collaboration: Collaborate and communicate with CRLs and their engagement teams on a regular basis in order to gain knowledge on billing expectations related to specific industry standards and individual job progress. Responsible for continual analysis of past billing and current trends in order to actively participate in billing discussions, up to and including providing suggested amounts to bill for both standard and out of scope work.

• Information Management: Continually review billing information to identify any discrepancies or errors. Work with internal teams to identify and correct any discrepancies or errors. Maintain accurate billing records and files.

• Analysis: Stay up to date on industry regulations and trends across the firm related to client billing. Compare and analyze billing rates and job specifics across the firm to ensure industry consistencies and standards are met.

• Processing: Process and monitor invoices to ensure accuracy and completeness. Review billing information to identify discrepancies or errors. Work with CRLs and engagement teams to ensure out of scope activities are properly billed. Prepare and submit reports on billing activities and trends.

• Practice Management: Involvement on other billing-related matters, as needed. May collaborate and assist on items such as new client setup, data validation, creation and maintenance of Billing Schedules. Continually monitor prepaid, installment and scheduled bills for client WIP consumption necessary.

• Client Interaction: Assist in communicating with clients and CRLs to resolve billing issues.

• Revenue Cycle Management: Assist with matters related to the entire revenue cycle such as AR posting, data management updates, AR adjustments, AR helpdesk, ad hoc client expense entries, etc. as needed.

• Financial Analysis: Follows up on aging A/R with engagement leaders, which may include direct interaction with clients. Actively follows up with engagement leaders on large work in process (WIP) jobs that need to be billed. Supports the Managing Principals, CRLs, Operations Directors, and team Seniors and Directors with proactive analysis of production, profitability, and overall financial performance on a weekly basis.

What you will need:

• 3 years of related administrative experience preferred

• Minimum of 2 years of billing or accounting preferred

• High school diploma or equivalent required

  • Associate's or Bachelor's in Business Administration or Finance preferred.

• Advanced proficiency with Workday or similar PSA software is preferred

• Proficiency in Microsoft Windows and Office products (Word, Excel, Outlook, PowerPoint) is necessary

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.