Central Admissions Specialist

Avardis Health Management; Asheville (NC); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Pay rate: Competitive pay, along with…

Innovative Purchasing Program

Access to online learning 24/7

Phone and auto discounts

Employee Assistance Fund

Job summary

Avardis Health Management in Asheville, NC is seeking an Admissions Specialist to manage referrals, coordinate patient admissions, and support post-acute placement with a customer-focused approach.

The role involves working with eReferral platforms, reviewing clinical and financial documents, ensuring accurate payer information, and contributing to process improvements to deliver high-quality healthcare services.

Qualifications

• Two years' experience in a healthcare setting with patient admissions in sales/marketing or clinical capacity.
• Post-acute healthcare experience preferred.
• Experience reviewing clinical and financial documentation.

Responsibilities

• Manage referrals and coordinate patient admissions within the Central Admissions Office (CAO).
• Oversee eReferral platforms (Allscripts/Careport, NaviHealth, Ensocare, etc.) and maintain timely responses (<20 minutes).
• Keep center profile information up-to-date and monitor bed availability daily.
• Assist Case Managers and sales/marketing teams in post-acute placement decisions.
• Use CRM to track accepted referrals and initiate admission process.
• Obtain clinical documentation from hospitals to support services and reimbursement.
• Verify insurance information to ensure valid payer sources and smooth admission.

Skills

Healthcare admissions experience

Referral coordination

Team oriented

Tools

Allscripts/Careport

NaviHealth

Ensocare

Point Click Care (PCC)

Job description

Looking for qualified Central Admissions Specialists to join our team!

"SNF Admissions Experience as either as an Admission Director or Admission Coordinator Required"

We are searching for an Admissions Specialist to join our community that is resident and family focused, a team builder, and excited about the opportunity to assist in building a culture.

If you are an Admissions Specialists that has business acumen, is team-oriented, driven, and excited about the opportunity to build a culture, then we have the perfect opportunity for you!

Interested?

Perks and Benefits

• Pay rate: Competitive pay, along with holiday pay and paid time off (PTO) program.
• Innovative Purchasing Program: We offer a purchasing program that allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees.
• Access to online learning 24/7: Our Learning Management System offers over 1,500 courses for senior care, health and human services industry. Use it for free to help grow your own personal and professional development. Data base includes, MS Office and Leadership/Supervisory content. Available via computer or mobile, and many courses are offered in alternative languages.
• Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors.
• Employee Assistance Fund: You are always there for others. Let us be there for you. In unexpected catastrophic situations you can confidentially apply for help.

Major Responsibilities

• This position is responsible for the referral management and coordination of patient admissions within the Central Admissions Office (CAO).
• Manages eReferral platforms (may include Allscripts/Careport, NaviHealth, Ensocare and others) used by assigned referral source(s). This includes meeting response time goal of less than 20 minutes, ensuring center(s) profile information is up-to-date, bed availability is received each day, and the overall effective management of assigned eReferral platform.
• Completes referral evaluations for potential referrals/inquiries/admissions to identify their respective clinical and financial needs.
• Assists Case Managers and care center sales and marketing teams in selecting post-acute placement.
• Utilizes CRM to track all accepted referrals and begin admission process
• Obtains all appropriate clinical documentation from the hospital to support services and/or reimbursement level. All documentation will be uploaded into Point Click Care (PCC) for center.
• Verifies all insurance information to ensure potential admission has a valid payer source.
• Provide innovative, responsible healthcare with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.

Minimum Qualifications

• Minimum of two years' experience in healthcare setting working with patient admissions in a sales and marketing capacity or clinical capacity.
• Experience in a post-acute healthcare setting preferred.
• Experience reviewing clinical documentation and financial documentation.