Center Supervisor

Join Parachute; Brunswick (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay + monthly bonus potential

Medical, dental, and vision insurance

Paid time off and company holidays

Significant career growth opportunities

Job summary

A leading plasma donation center in Brunswick, GA seeks a Mid-Senior level Management professional. The role involves supervising phlebotomists, managing donor experiences, ensuring quality compliance, and training staff. Ideal candidates possess at least 1 year of healthcare supervisory experience and are eager to thrive in a dynamic environment. Competitive pay, bonuses, and growth opportunities offered.

Qualifications

• 1+ years of experience in healthcare, clinical, or supervisory roles.
• Experience in plasma collection, blood banking, or phlebotomy is a plus.
• Ability to lift 50 lbs and stand or walk for extended periods.
• Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Support leadership to manage the team of phlebotomists.
• Manage the flow of donors and employees to match business needs.
• Monitor compliance with regulatory and company requirements.
• Ensure a positive end‑to‑end donor experience.
• Train new hires and provide ongoing education to staff.
• Assist with inventory management to ensure operational continuity.
• Address donor or staff concerns promptly.

Skills

Detail-oriented problem solver

Empathetic communicator

Development-minded employee

Data-driven decision maker

Education

High school diploma or GED equivalent

Job description

Department: Donor Floor

Location: Brunswick, GA

Compensation: Competitive pay + monthly bonus potential

Travel: May include short-term travel for training or support at other centers

Description

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology. Our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow with a high-energy team, this is a great opportunity.

What You'll Do

• Staff Supervision: Support leadership to manage the team of phlebotomists and physician substitutes to hit daily and weekly operational and compliance goals.
• Operational Oversight: Manage the flow of donors and employees to match the needs of the business (including adherence to SOPs, equipment functionality, etc.).
• Quality Assurance: Monitor compliance with both regulatory and company requirements for best practices, documenting any deviations from expected behavior.
• Donor Experience: Have an eye on the end‑to‑end donor experience.
• Training & Development: Help train new hires and provide ongoing education to staff on proper techniques, safety protocols, and customer service standards.
• Inventory Management: Assist with the management of supplies to ensure there are no disruptions to operations.
• Problem Resolution: Address donor or staff concerns promptly and elevate issues to the Center Leadership as needed.

Required Qualifications

• High school diploma, GED equivalent, or higher education
• 1+ years of experience in healthcare, clinical, or supervisory roles
• Experience in plasma collection, blood banking, or phlebotomy is a plus
• Ability to lift 50 lbs and stand or walk for extended periods
• Ability to work flexible hours including evenings, weekends, and holidays

Who You Are

• A Detail‑Oriented Problem Solver – You take ownership, are excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
• An Empathetic Communicator – You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even‑keeled under pressure, and know how to motivate and inspire others.
• A Development‑Minded Employee – You are self‑aware and curious, have integrity, and have a track record of steep learning curves.
• A Data‑Driven Decision Maker – You are metrics driven, have strong logical reasoning and decision‑making skills, aren’t distracted by one‑offs or edge cases.

Who You Are Not

• Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.
• Someone who doesn’t thrive in an environment of continuous change – we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.
• Someone who wants to clock in and clock out – We are looking for team players who care about the impact their centers have on their communities and the plasma‑based medicine, which takes a true ownership mentality and often extra hours.

Why Join Parachute?

• Competitive pay + monthly bonus potential
• Significant career growth opportunities in a fast‑scaling environment
• Medical, dental, and vision insurance
• Paid time off and company holidays

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing