Center Standards Officer

LifeSkills Connection Inc.; Sedro-Woolley (WA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Employer paid disability insurance

Employer paid life insurance

Health, dental, vision benefits

401(k) retirement plan

Job summary

LifeSkills Connection Inc. is seeking a supervisory manager to oversee the Center’s behavior management system and staff.

You will rotate as the senior weekend duty officer, maintain compliance with agency policies, and mentor staff to deliver high-quality support to students. The role requires Bachelor’s in social sciences or related field (Master’s preferred), plus experience in youth services or related fields.

Qualifications

• Bachelor’s degree in social science or related field or equivalent experience.
• Master’s degree preferred.
• One year of experience in law enforcement, probation, disciplinary or youth counseling.
• Job Corps experience preferred.
• CPR/First Aid certification required.
• Valid State Driver’s License required.

Responsibilities

• Supervise student behavior management and incentives program.
• Serve on a rotating basis as senior weekend duty officer when needed.
• Ensure compliance with PRH and center policies.
• Provide staff supervision and approve timesheets.
• Interview applicants and assist hiring decisions.
• Prepare staff schedules and periodic reports.
• Maintain discipline and document incidents.
• Ensure safe, clean living environments and report safety concerns.

Skills

Excellent written and verbal commun

MS Office proficiency

Supervisory experience

Education

Bachelor’s degree in social science or related field

Master’s degree preferred

Tools

Microsoft Office (Word, PowerPoint, Excel)

Job description

Supervises the Center’s Student Behavior Management and Incentives system, including zero tolerance for drugs and violence and incentives to promote positive behavior. Responsible for ensuring compliance with the Policy & Requirement Handbook requirements and company policies in regards student standards of conduct and behavior. Assists students in acquiring social maturity needed to gain employment and commence a career.

Position Responsibilities

Key Responsibilities

Brief Description of Duties

This is a supervisory management position. This position will be required to serve on a rotating basis as the senior weekend duty officer, which entail being on call by phone, reporting to the Center in an emergency, and briefing management on events over the weekend

• Assist students in adjusting to Center life to enhance student retention by providing supervision, behavior modification, counseling, and by acting as a positive role model and mentor
• Provide and ensure staff assigned to their supervision provide services that meet the needs of students in a timely professional manner with the highest degree of customer service in mind
• Adhere to all PRH and CSDC policies and procedures
• Maintain confidentiality but report significant events or situations immediately through approved channels to ensure the health, safety, and well-being of students and staff, and to ensure that required reporting occurs, and that students receive emergency services as needed.
• Facilitate prompt and appropriate assistance to students in the event of injury, illness, or emotional trauma
• Ensure equipment and assigned work areas are clean and maintained in accordance with company, state and federal standards. Conduct quarterly property counts for assigned office spaces, submits property relocation requests as needed. Submit maintenance requests as needed
• Supervise assigned staff, review and approve requests for time off, and may be required to arrange substitute staff coverage; Review for accuracy and approve assigned staff timesheets
• Conduct interviews of perspective new employees and make recommendations for, or against hire, based on staff qualifications and experience, and in compliance with state and federal laws, and company policy
• Conduct formal performance evaluations for staff under supervision in a timely manner and provide regular and ongoing performance feedback
• Responsible for the performance management of all employees under supervision including issuing Behavior Modification Agreements in conjunction with Human Resources and following the chain of command in accordance with CSD’s code of staff conduct
• Ensure that assigned staff under supervision maintain an orderly, safe, clean, and healthy living environment within areas of responsibility
• Assist in preparing staff schedule and weekly, monthly, quarterly, and annual reports as assigned
• Ensure that assigned staff under supervision maintain an orderly, safe, clean, and healthy living environment within areas of responsibility
• May be assigned to supervise an activity, a special event (either on or off center), or in other program areas as assigned on a temporary, periodic, or regular basis
• Initiate and review student records and files, enter case notes, complete forms and reports accurately, and to ensure they are complete, timely, and in compliance with PRH and company polices Review all behavioral reports for consistency and conformity to the rules, deciding which level of the center’s Behavior Management System should deal with each problem
• Administer sanctions directly for specified disciplinary infractions as per the sanctions schedule in the approved behavior modification guide
• Review behavior infraction for violation of the ZTV policy, charges students with Fact Finding Boards (FFB), ensures FFB are conducted timely and that the center remains in compliance with the PRH and Zero Tolerance Policy
• Responsible for developing and submitting initial, supplemental, and final Significant Incident Reports (SIR) in compliance with the PRH and within required timeframe
• Make formal presentation in CPP Program to students to ensure that students learn the ZTV policy, center rules and regulations, the Center’s discipline system, the consequences for rule infractions, and incentives that they can earn
• Participate or provide input in 30-day probationary period evaluation
• Responsible for in-service training of all staff members with respect to their roles in total behavior management system
• Monitor all class attendance reports and coordinate all disciplinary action deemed necessary because of excessive class absenteeism and unauthorized absences
• Prepare all statistical reports necessary in compiling the Monthly Management Report and other statistics concerning disciplinary activities
• Ensure that the disciplinary process is properly recorded and documented, and that Job Corps policies and guidelines are followed
• Ensure that all negative infractions are addressed in a timely manner and that all sanction dispositions are fully recorded in CI
• Ensure that appropriate staff receive feedback on incidents of student misbehavior.
• Maintain a complete file of all students' disciplinary records
• Model, mentor, monitor appropriate Career Success Standards
• Attend required staff training sessions
• Facilitate and support the Student Government Association
• Facilitate the Student Government Association rules committee
• Demonstrate and abide by LifeSkills Connection’s core values and operating principles Comply with all DOL guidelines, OFCCP regulations, Job Corps notices and bulletins, LifeSkills Connections policies and procedures
• Participate in PRH mandated staff training; failure to participate may result in disciplinary action up to and including termination
• Perform other duties as assigned

Administration

Procedures

Performance Standards/Results

Effective

Communication

• Presents information both clearly and concisely and regularly confirms correct interpretation of information
• Very high standard of communication skills, both written and oral for the presentation of facts and ideas
• Written communication must be clear, concise, easy to read and comprehend

Organization of Work

• Action-oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem-solving
• Implements the key principles of time management, task allocation, and priority assignment in addition to personal organization
• Shows attention to detail and the ability to complete work with the highest level of accuracy and efficiency
• Continually seek ways to improve employment service provided via the development of professional skills and personal growth

Qualifications

Excellent written and verbal communications skills

Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel

Experience

One year’s experience in law enforcement, probation, law enforcement, disciplinary or youth counseling capacity

Job Corps experience preferred

Education

Bachelor’s degree in social science or work-related field, or equivalent combination of education and experience

Master’s degree in social work, counseling, criminal justice, or a closely related field preferred

Certificates, Licenses, Registrations

Must obtain and maintain CPR/First Aid certification

Valid State Driver’s License with acceptable driving record

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands to finger, handle, or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 25 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

Benefits Include

• Employer paid Short- and Long-Term Disability, Life Insurance
• Full Health & Medical benefits (Dental, Health, Vision)
• 401k Retirement Plan, HSA, FSA
• Paid Holidays, PTO and more

As a federal contractor, selected candidates are required to pass the following pre-employment requirements prior to beginning employment: Employment contingent upon passing background check and a pre-employment drug test. (This position is considered a safety sensitive position; therefore, the pre-employment drug test includes testing for marijuana). Positive test results will exclude an applicant from being hired.

All selected candidates after hire will receive CPR/First Aid Certification and Narcan Administration training within the first 90 days of employment. All employees are responsible for the safety of the students and may be required to provide provisional emergency services in the event of an emergency.

LifeSkills Connections Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Jennifer Law, Human Resources Manager [phone] or [e-mail] for assistance

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.

The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.