Center Shift Supervisor (63679)

ADAMS AND ASSOCIATES INC; Harvard (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Adams and Associates, Inc. is seeking a Program Manager to lead the Social Development Department in a residential student environment in Harvard, MA. You will supervise staff, coordinate activities, and ensure safety and quality of programs outside class hours.

The role requires a High School diploma or equivalent, with an Associate degree preferred and at least one year of youth program management experience. A valid in-state driver’s license is required.

Qualifications

• High School diploma or equivalent required; associates preferred.
• Minimum of one year experience in program management with youth.
• Valid in-state driver's license and insurability.

Responsibilities

• Oversee the Social Development Department during duty hours; may serve as Acting Social Development Director.
• Manage daily non-class hours residential living environment and program activities.
• Coordinate staff coverage and supervise student activities to ensure safety and quality.
• Mentor staff, support recruitment, discipline, and performance evaluations.
• Develop community linkages for education, employment, and training; model Career Success Standards.
• Maintain confidential handling of student data and uphold integrity guidelines.

Skills

Staff supervision

Program management

Youth engagement

Communication skills

Education

High School diploma or equivalent

Associate of Arts Degree

Job description

Responsible to provide students with a safe and structured living environment that fosters student retention, satisfaction, achievement and success. Oversees the daily management of social development programs and uses proper judgment and discretion to resolve student and staff issues and problems. Manages non-class hours residential living environment and ensures quality recreational and evening programming to enhance students independent living and employability skills. Ensures strict confidentiality of sensitive information and integrity of student data.

MANAGEMENT & SUPERVISION

Supervises and manages the program and activities of the Social Development Department when on duty. May be assigned Acting Social Development Director in Director’s absence.

• Follows all integrity guidelines and procedures and ensures no manipulation of student data.
• Ensures Center meets or exceeds DOL/Company performance goals.
• Supports the Social Development Director in interviewing, recommending for hire, disciplining, recommending for termination and evaluating the performance of the employees in the Social Development Department.
• Responsible to provide students with quality and structured non-class hour activities including leadership, student government, recreation, extended training day and other special programs.
• Ensures that Center facilities are organized, clean, safe and conducive to student achievement and success.
• Responsible for the behavior management system of the Center during non-class hours to ensure safety of staff and students.
• Coordinates staff coverage to ensure student areas are supervised.
• Ensures all staff adhere to rest and meal break requirements.
• Employs sound time-management and delegation skills. Holds staff accountable for producing quality work, develops staff for career progression and disciplines staff that fail to meet goals.
• Provides required/supplemental training for new and current employees.
• Effectively motivates, empowers and requires staff to perform his/her job responsibilities. Motivates and manages staff to work effectively, creates a supportive work environment, recognizes staff accomplishments and proactively addresses staff performance concerns.
• Develops Center-beneficial linkages within the community for education, employment, Career Technical Training and WBL. Promotes a positive image of the Center and Job Corps and establishes meaningful relationships with elected officials.
• Mentors, monitors and models the Career Success Standards as required by the PRH.
• Provides high-quality supervision and management for the student population. Takes swift and appropriate action and positively influences student behavior. Shows respect and courtesy to students and holds them accountable for their actions and behavior.
• Provides quality programs and services for students and ensures that quality is maintained and student needs are met. Pursues improvement and enhancement of programs and services.
• Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and timely information to DOL/Company when requested.
• Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate action is taken and ensures that problems are, in fact, corrected.
• Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
• Accepts direction and supervision from the Center Director/Center Duty Officer to include assignments to temporarily perform job responsibilities of other departments and positions.
• Other duties as assigned.

High School diploma or equivalent required. Associate of Arts Degree from an accredited school or preferred. A minimum of one-year experience in program management and direction with a substantial experience working with youth. Must possess a valid in-State Driver’s License and meet the Company insurability requirements.

Physical requirements include sitting, standing, climbing, walking, lifting, pulling and/or pushing, carrying, reaching, stooping and crouching. Demonstrates the ability to lift 40 pounds and / or the ability to assess the lift load in order to ask for necessary assistance.

“Adams and Associates, Inc. abides by the requirements of 41 CFR §§ 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on characteristics protected by federal, state or local laws. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to their protected veteran status or disability.” This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.