Center Sales Director, Geneva

EWC Growth; Geneva (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Uncapped commissions

Base salary with commissions

Medical, Dental, and Vision insurance

401(k) Plan

Paid Time Off

Paid Parental Leave

Life and Disability Insurance

FSA & Dependent Care Benefits

Pre-Tax Commuter Benefits

Job summary

EWC Growth is seeking a Center Sales Director to lead the business at a luxury level, developing a high-performing team and delivering an elevated guest experience. You will own sales results, coach staff, and drive marketing initiatives to attract guests and build partnerships.

Compensation includes a base salary with up to 25k in annual uncapped commissions, paid monthly. This full-time role demands strong leadership and operations oversight, with availability to work evenings and weekends.

Qualifications

• 3+ years in a sales leadership or management role across retail, beauty, or spa industries.
• Exposure to a luxury environment preferred.
• Proven track record of achieving sales and operational targets.
• Team leadership and talent development.
• Financial acumen, budget management, and schedule creation.
• Excellent verbal and written communication and conflict resolution.
• Guest service and sales expertise.
• Strong proficiency in English.

Responsibilities

• Drive service and retail sales, Wax Passes, and future bookings.
• Own center KPIs, revenue goals, and performance metrics.
• Coach associates on behaviors that drive sales and guest experience.
• Execute local marketing and community engagement initiatives.
• Recruit, hire, train, and retain high-performing associates.
• Oversee timekeeping, payroll, deposits, and other daily admin tasks.
• Maintain compliance with training, HR, and operational requirements.

Skills

Sales leadership

Luxury environment

Budget management

Communication

Team development

Guest service and sales

MS Office

POS systems

English proficiency

Physical stamina

Tools

Microsoft Office

POS systems

Job description

The Opportunity

As a Center Sales Director at EWC Growth, you'll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest.

Center Sales Director

This isn't your typical management role. As a Center Sales Director at EWC Growth, you'll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest.

Your Earning Potential

Great leadership should be rewarded. Our Center Sales Directors earn an average of $80,000-$95,000 annually, with top performers earning even more through uncapped earning potential. Commissions are paid monthly, so when your center performs, you see the impact.

What You'll Own

Drive the Business

• Drive service sales, retail sales, Wax Passes, and future bookings
• Own center KPIs, revenue goals, and performance metrics
• Analyze results and turn insights into action
• Grass-roots marketing: build local partnerships through events so you can add new guests to your network
• Coach associates on behaviors that drive stronger sales performance + elevated guest experience
• Execute local marketing and community engagement initiatives that grow the business

Create an Exceptional Guest Experience

• Champion a consistently exceptional guest experience
• Coach associates on creating meaningful guest connections
• Step in confidently to resolve escalated guest concerns
• Support the front desk during high-volume periods and lead by example
• Ensure every interaction reflects brand standards

Build & Lead a Winning Team

• Recruit, hire, train, and retain high-performing associates
• Coach your team to strengthen sales, service, and leadership skills
• Deliver regular feedback and performance conversations
• Recognize wins while creating accountability around opportunities
• Build a positive, high-energy culture where people want to perform and grow

Run a Best-in-Class Operation

• Build effective associate schedules while managing labor targets
• Oversee timekeeping, payroll, deposits, and other daily administrative functions
• Maintain compliance with training, licensing, HR, and operational requirements
• Manage inventory, product ordering, and payment/EFT processes
• Keep the center organized, efficient, and ready to perform every day

What Success Looks Like

• Love developing people and watching them succeed
• Are energized by goals, metrics, and healthy competition
• Know how to coach sales without losing sight of the guest experience
• Lead with confidence, accountability, and positive energy
• Can move seamlessly between strategy and rolling up your sleeves
• Stay organized and decisive in a fast-paced environment
• Take ownership of results and constantly look for ways to improve

Ready to Lead From the Front?

If you're looking for a leadership opportunity where your influence is visible, your results are measurable, and your earning potential grows with your performance, we want to meet you.

Bring your leadership. Bring your ambition. We'll give you a center where you can make an impact.

Requirements

• 3+ years in a sales leadership or management role across retail, beauty, or spa industries
• Exposure to a luxury environment preferred
• Proven track record of achieving sales and operational targets
• Team leadership and talent development
• Financial acumen, budget management, and schedule creation
• Excellent verbal and written communication and conflict resolution
• Guest service and sales expertise
• Proficiency in Microsoft Office and POS systems
• Full-time, open availability with flexibility to work evenings and weekends
• Strong proficiency in English
• Must lift up to 25 lbs with the ability to stand for extended periods of time

Equal Employment Opportunity Statement

EWC Growth is an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status.

Disclaimer

This job description is not intended to be an exhaustive list of all duties or responsibilities. Duties may be assigned or modified at any time based on business needs.

Benefits

• Base Salary of $55,000-$65,000 (determined based on experience) + up to $25k in annual commissions with uncapped earning potential
• Complementary Waxing Services
• 50% Off Our Exclusive Skincare Retail Products
• 401(k) Plan
• Paid Time Off & Sick Leave
• Paid Parental Leave
• Medical, Dental, and Vision insurance
• Company-Paid Life and Disability Insurance (for eligible employees)
• Flexible Spending Accounts (FSA) and Dependent Care Benefits
• Pre-Tax Commuter & Transportation Benefits
• Ongoing training, recognition programs, and real career pathing opportunities

EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.