Center Quality Specialist

SupportFinity™; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

SupportFinity™ is seeking candidates for a quality assurance role focused on donor safety and product quality. Responsibilities include reviewing donor records and ensuring compliance with regulations. Candidates should have a high school diploma and preferably an associate degree, along with strong communication and problem-solving skills.

The position involves physical demands including the ability to stand for extended periods and lift up to 50 pounds. Attention to detail is crucial in this role.

Qualifications

• High school diploma, GED or equivalent required.
• Associates degree preferred or a minimum of 3 to 6 months of quality or plasma industry experience required.

Responsibilities

• Perform donor record file review.
• Conduct equipment quality control review.
• Assist in compliance with state and federal regulations.
• Initiate deviation reports as needed.
• Review medical reports and incidents.

Skills

Verbal communication skills

Problem-solving abilities

Attention to detail

Analytical skills

Organizational skills

Education

High school diploma or GED

Associate degree preferred

Job description

Essential Job Responsibilities and Duties

• Perform donor record file review
• Perform equipment quality control review - daily, weekly, monthly, semi-annual and annual
• Review medical reports and communication
• Perform reviews of equipment incidents
• Verification and release of sample shipment
• Responsible for the inspection and release of incoming supplies
• Initiate deviation reports as needed
• Perform Weekly employee observations
• Assist the Manager of Quality Assurance with compliance of all state and federal regulations, FDA-approved Standard Operating Procedure Manual, Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), Occupational Safety and Health Administration (OSHA), and internal company procedures
• Reviews the documentation of unsuitable test results and the disposition of the associated units

In the absence of the Manager of Center Quality Assurance

• Conduct root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product
• Review of equipment records and donor system information, if applicable, to approve out of service equipment for use
• Review and approval of deferred donor reinstatement activities
• Review lookback information
• Waste shipment reviewInitiates investigations and reports any supplies that have not met quality specifications and requirements before use
• Review medical incident reports and documentation

Qualifications

• High school diploma, GED or equivalent required. Associates degree preferred or a minimum of (3) three to (6) six months quality or plasma industry experience required.

Requirements

• Strong verbal and written communication skills
• Must have above average problem-solving and decision-making abilities
• Proficiency with computers
• Must have explicit attention to detail
• Must have excellent analytical skills, organization skills, and follow-up
• Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure and technical manuals
• Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables

Physical Requirements

• Use hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hear
• Frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee
• Manual dexterity to perform all phases of donor plasmapheresis
• Ability to make and analyze a physical assessment of heart, lung sounds, signs of drug use, etc.
• Ability to stand for extended periods of time for up to four (4) hours at a time
• Ability to lift, tug, pull up to fifty (50) pounds