Center Quality Manager: Compliance & Process Excellence

Join Parachute, LLC; Wilmington (DE); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation with bonus潜能

Medical, Dental, and Vision insurance

Paid time off

Company paid holidays

Career growth opportunities

Job summary

Join Parachute, LLC is seeking a Center Quality Manager in Wilmington, DE to own the regulatory and compliance program at the Donor Center, ensuring the operation meets the highest standards of quality, safety, and accuracy.

You will lead quality programs, oversee inspections and audits, develop corrective actions, and partner with Center Director to drive continuous improvement while supporting a fast-growing team serving donors.

Qualifications

• 3+ years of experience in a regulated or process-driven environment.
• High school diploma, GED equivalent, or higher education.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work day and evening hours, weekends, holidays and extended shifts as needed.

Responsibilities

• Lead quality programs, including overseeing inspections, audits, and corrective action plans.
• Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
• Provide independent oversight – maintain quality checks and documentation separate from daily operations to ensure objectivity.
• Support center leadership – work closely with the Center Director to maintain safety and operational excellence.
• Improve processes – track trends, analyze data, and implement plans to increase efficiency and reduce risk.
• Oversee training and knowledge – ensure staff are trained and compliant with new policies and procedures.

Skills

Detail-oriented

Empathetic communicator

Development-minded

Data-driven decision maker

Education

High school diploma or GED or higher

Job description

Join Parachute, LLC is seeking a Center Quality Manager in Wilmington, DE to own the regulatory and compliance program at the Donor Center, ensuring the operation meets the highest standards of quality, safety, and accuracy.

You will lead quality programs, oversee inspections and audits, develop corrective actions, and partner with Center Director to drive continuous improvement while supporting a fast-growing team serving donors.