Center Medical Director

Oak Street Health, part of CVS Health; New York (NY); On-site; USD 174,070 - 374,920; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health, part of CVS Health, is looking for a Center Medical Director to oversee clinical operations and ensure quality patient care. This role involves leading a clinical team, managing provider performance, and driving strategic initiatives for enhanced patient outcomes.

The ideal candidate will have a strong background in leadership, board certification in relevant fields, and a commitment to serving older adults and low-income patients. Join us to make a significant impact in healthcare.

Qualifications

• 5+ years of experience in outpatient practice preferred.
• Experience in clinical leadership roles, leading and coaching providers.
• Commitment to older adults and low-income patients.

Responsibilities

• Lead the clinical team ensuring the best patient care.
• Drive implementation of strategic initiatives.
• Conduct performance reviews and develop plans for provider goals.

Skills

Leadership

Clinical management

Mentorship

Metrics-driven decision-making

Education

M.D., D.O., A.P.N. or P.A. degree

Board certification in Internal or Family Medicine

Job description

We’re building a world of health around every individual—shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger—helping to simplify health care one person, one family and one community at a time.

Title: Center Medical Director

Company: Oak Street Health

Role Description

The Center Medical Director leads the clinical team at their center, ensuring the best patient care and a great workplace. The CMD practices primary care in our clinics (80% clinical, 20% administrative time) and drives mission-critical leadership, mentorship, coaching, and strategic initiatives.

Core Responsibilities

Support of Organizational Strategy

• Work in tight collaboration with the Practice Manager and Outreach Manager/Director to achieve our organizational objectives:
  • Best Care Anywhere
  • Unmatched Patient Experience
  • Exceptional Growth
  • Great Place to Work and Leader in DE&I
• Drive implementation of OSH strategic initiatives.
• Follow direction from regional leadership (regional medical director or senior medical director) in collaboration with CMDs in the region to implement regional priorities and reach regional objectives.
• Cascade organizational information to care team members and elevate care team concerns and ideas to the rest of the organization.

Provider Management

• Help coordinate and lead the onboarding of new providers at the center.
• Model excellent medical care, care model implementation, and success in metrics.
• Support consistent and robust OSH care model implementation by ensuring care teams are effectively preparing for and executing daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows.
• Ensure that the medical care provided by each provider and care team is appropriate evidence‑based care that keeps patients healthy and out of the hospital.
• Understand, teach and implement Oak Street's clinical guidelines at both the individual provider and center level.
• Support each care team and the center to provide the highest quality (primary and secondary) preventative care.
• Educate and provide ongoing support for providers in implementation of the value-based full‑risk model of care.
• Assess and address root causes when center metric goals are not reached.

Leadership and Coaching

• Create and maintain a culture of coaching and growth for providers and care teams.
• Listen to feedback from care team members and address concerns with constructive problem‑solving.
• Conduct performance reviews, discuss provider goals, and help develop plans to achieve these goals.

Culture

• Acknowledge and celebrate successes of care team members and communicate opportunities for improvement.
• Achieve triad best practices.
• Support a positive, Oaky culture of joy in practice.
• Other duties as assigned.

What are we looking for?

Ideal Candidates Will Be

• M.D., D.O., or A.P.N. or P.A. graduates.
• Board certification in Internal Medicine or Family Medicine required for M.D. or D.O.; Board certification in Family, Adult, or Gerontology for A.P.N.
• Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and colleagues.
• Experience using a metrics‑driven approach to the provision of medical care and/or quality projects.
• Passionate about their work and motivated to be part of a fast‑growing organization.
• Aware of their leadership skills and potential for impact and eager to share those with a fast‑growing, energetic team on the leading edge of healthcare innovation.
• Commitment to older adults and to low‑income patients.
• Comfort with ambiguity and a love for problem solving.
• Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions.
• 5+ years of experience in outpatient practice preferred.
• Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required.
• US work authorization.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $174,070.00 - $374,920.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.