Center Manager

Kedrion Biopharma GmbH; Springfield (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

Life insurance and retirement savings plans

Paid time off and sick leave

Training programs and development opportunities

Employee discounts and wellness initiatives

Job summary

Kedrion Biopharma GmbH is looking for a Center Manager to lead one of our plasma donation centers. This pivotal role involves overseeing center operations, ensuring compliance with all safety and regulatory standards, and fostering a positive experience for donors and staff. You will manage recruitment, training, and performance of center personnel, while achieving key business targets for collection volumes and profitability.

The ideal candidate will have a Bachelor's degree and a minimum of 3 years’ management experience in a regulated environment. Strong leadership and organizational skills are essential for success in this role. Join us in creating life-saving therapies for patients worldwide.

Qualifications

• Minimum of 3 years’ management experience in plasma/blood collection or regulated environment.
• Knowledge of plasma operations and FDA, CLIA, cGMP regulations preferred.
• Ability to travel up to 15% for center visits.

Responsibilities

• Oversee daily center operations and ensure compliance with safety standards.
• Achieve business targets for collection volumes and profitability.
• Manage recruitment, training, and performance of center staff.

Skills

Leadership

Communication

Organizational skills

Education

Bachelor's degree in Healthcare, Life Sciences, or Business Administration

Tools

Microsoft Office Suite

Job description

KEDPLASMA is a subsidiary of Kedrion Biopharma Inc. KEDPLASMA specializes in the collection and procurement of high-quality plasma that is processed into plasma-based therapies. Kedrion Biopharma Inc. is an international company specializing in the collection and fractionation of blood plasma to produce and distribute plasma‑derived therapeutic products. Our therapies help treat and prevent serious diseases, including Hemophilia, Primary Immune System Deficiencies, and Rh‑Sensitization.

Job Summary

Step into a leadership role where business success meets life‑saving work.

Join KEDPLASMA as a Center Manager and take charge of one of our plasma donation centers. In this leadership role, you’ll be responsible for overall center performance — ensuring operations run smoothly, maintaining strict compliance with safety and regulatory standards, driving business results, and fostering a positive donor and staff experience. Your work will directly support the creation of life‑saving plasma‑derived therapies for patients worldwide.

What you’ll do

• Oversee all aspects of daily center operations, including quality, compliance, staffing, donor experience, and financial performance.
• Achieve business targets for collection volumes, cost efficiency, inventory management, donor retention, and profitability.
• Manage recruitment, hiring, onboarding, performance evaluations, training, and career development for center staff.
• Ensure compliance with FDA, CLIA, cGMP, SOPs, and other regulatory requirements.
• Lead, develop, and coach staff to meet performance standards and achieve operational goals.
• Maintain accurate and compliant documentation, including personnel records, donor information, and regulatory reports.
• Oversee equipment maintenance, calibration, and timely repairs; respond to freezer alarms and address any product quality risks.
• Monitor inventory levels for supplies and medical consumables, ensuring proper organization, storage, and replenishment.
• Develop staff schedules to ensure optimal coverage during operating hours and minimal donor wait times.
• Manage financial aspects of the center, including budgeting, payroll, donor fees, and cost control.
• Address donor and customer concerns professionally to ensure a positive donation experience.
• Partner with marketing and community outreach to grow the donor base and increase retention.
• Lead risk management activities, investigate incidents, and implement corrective actions as needed.
• Conduct regular staff meetings to review operational updates, training needs, and process improvements.
• Maintain a safe, clean, and welcoming environment for both donors and staff.
• Ensure timely shipping of plasma units and samples in accordance with SOPs and corporate logistics guidelines.

Qualifications and need‑to‑know

• Bachelor’s degree, preferably in Healthcare, Life Sciences, or Business Administration.
• Minimum of 3 years’ management experience, preferably in a plasma/blood collection center or another regulated environment.
• Knowledge of plasma operations, business processes, and regulatory requirements (FDA, CLIA, cGMP) preferred.
• Experience in managing profit and loss and operational performance metrics.
• Strong leadership, communication, and organizational skills.
• Proficiency with Microsoft Office Suite, data entry, and record‑keeping systems.
• Ability to travel up to 15% to other centers or corporate locations (including overnight travel).

Employment eligibility verification will be required at the time of hire. This position does not offer visa sponsorship now or in the future.

Kedrion Biopharma Inc. is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment terms, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary ranges are determined based on relevant experience, education, and certifications.

If you require assistance with your employment application or need reasonable accommodations to perform job duties, please contact our Talent Acquisition team at [e-mail].

Employee Benefits

• Health & Wellness – Full medical, dental, and vision coverage
• Financial Security – Life insurance, AD&DD, and retirement savings plans
• Work‑Life Balance – Paid time off, sick leave, and paid holidays
• Career Growth – Training programs and development opportunities
• Extra Perks – Employee discounts, wellness initiatives, and more!

Kedrion Biopharma Inc. participates in E-Verify and provides the federal government with Form I-9 information to confirm employment authorization. For more information, please contact the Department of Homeland Security.